Customer reviews from greenworkstools.com
Greenworks - Universal Gutter Kit - Green
Average customer rating
3.2
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
14
4 Stars
6
3 Stars
6
2 Stars
2
1 Star
12
47%of customers recommend this product.
(
15 out of
32)
Customer Reviews for Greenworks - Universal Gutter Kit - Green
Posted by: Rob in MN
from MN
Verified Purchase:Yes
The concept is good but the boot is very difficult to keep on the blower. I would expect a custom fit attachment from Greenworks for their own blowers. I would not buy again.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Service , November 2, 2020
Hello Rob in MN,
Thank you for taking the time to review this product. We are very sorry to hear about this experience! Our team would be happy to assist you with this issue. Please contact GreenWorks at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com.
Thank you for taking the time to review this product. We are very sorry to hear about this experience! Our team would be happy to assist you with this issue. Please contact GreenWorks at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
Ordered second box to extend to second floor, works well. They piece together well and overall no need to climb roof.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Useless
on June 2, 2022
Posted by: Obiemac
from Ohio
Gender:Male
Why would they design a “universal” gutter attachment instead of one with a twist lock fitting for my Greenworks 80v blower??. The bag design does not stay on and is very difficult to handle. I’m returning both the attachment and blower. Tech support is non- existent.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, June 6, 2022
Hello,
We are terribly sorry to hear that you are unsatisfied with this gutter cleaning attachment. We strive to provide a quality product and a great customer service encounter. It is unfortunate to read that this product did not totally meet your expectations. If you wish to discuss these concerns directly with our team, please give us a call at 1-888-909-6757 (1-888-90WORKS).
We are terribly sorry to hear that you are unsatisfied with this gutter cleaning attachment. We strive to provide a quality product and a great customer service encounter. It is unfortunate to read that this product did not totally meet your expectations. If you wish to discuss these concerns directly with our team, please give us a call at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Customer Rating
1
It Just Doesn't Work
on February 22, 2023
Posted by: DAC72
from Dunedin, FL
Gender:Male
I bought this about six weeks ago in conjunction with a new Greenworks leaf blower. It is useless, simple as that. Unfortunately, I waited to use it until I needed to clean the gutter and apparently now it is no longer eligible to be returned. The stability problem that many negative reviews mention is a big problem, but even worse is that a tight hose attachment is impossible, so you lose 60-70% of your blowing power.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, February 22, 2023
Hello DAC72,
Thank you for sharing your experience with this electric snow shovel. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. We are sorry to hear that the unit you purchased is not working out for you. If you wish to address your concerns directly with one of our product specialists first, please give us a call at 1-888-909-6757 (1-888-90WORKS). We would be happy to help!
Thank you for sharing your experience with this electric snow shovel. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. We are sorry to hear that the unit you purchased is not working out for you. If you wish to address your concerns directly with one of our product specialists first, please give us a call at 1-888-909-6757 (1-888-90WORKS). We would be happy to help!
Written by a customer while visiting greenworkstools.com
Posted by: JCCC
Verified Purchase:Yes
Does not strap to blower very well, tends to fly off
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Service , December 1, 2020
Hello JCCC,
Thank you for your feedback. We are sorry to hear this tool has not met your needs. This kit, fits most brands of blower/vacs up to 5" diameter. Pieces twist together for tight fit. We'll take your comments and pass them along to our product design team for future consideration. In the meantime, please feel welcome to submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS). They're always happy to provide help.
Thank you for your feedback. We are sorry to hear this tool has not met your needs. This kit, fits most brands of blower/vacs up to 5" diameter. Pieces twist together for tight fit. We'll take your comments and pass them along to our product design team for future consideration. In the meantime, please feel welcome to submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS). They're always happy to provide help.
Written by a customer while visiting greenworkstools.com
Posted by: Joe M D
Gender:Male
Verified Purchase:Yes
The sleeve that connects the product to the blower is a flexible fabric which negatively impacts the functionality of the product.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 10, 2021
Hello,
Thank you for your review. This product has been designed this way to be able to accommodate a variety of blowers. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. We are sorry to hear that the unit has not fully met your expectations.
Thank you for your review. This product has been designed this way to be able to accommodate a variety of blowers. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. We are sorry to hear that the unit has not fully met your expectations.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Terrible Design
on April 21, 2024
Posted by: William O
from Hayward, Wisconsin
Gender:Male
I bought this thinking I could get to my high gutters without getting off a ladder. I bought it a few months before I needed it This is the most unstable product and when I tried to return it I was told I could not.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, April 22, 2024
Hello William O,
We are sorry to hear that the accessory you purchased is not working out for you. . Returns are costly for companies. Every returned product must be mailed, sorted, and re-stocked—which adds to the cost. Greenworks, only accept returns and refunds for new and unused products, in original packaging and we do clearly advise on our return page our full refund policy as well as FAQ' for our customers to check out!
This information can be viewed by all customers prior to purchasing. To view Greenworks Return and order cancelation policy click the link HERE: https://www.greenworkstools.com/pages/return-policy.
We will continue to work on our return policy but note that we offer what many other companies of our status offers for returns. We do our best to always try and stay competitive with pricing for returns. Thank you for your understanding. Should you have any further questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS).
We are sorry to hear that the accessory you purchased is not working out for you. . Returns are costly for companies. Every returned product must be mailed, sorted, and re-stocked—which adds to the cost. Greenworks, only accept returns and refunds for new and unused products, in original packaging and we do clearly advise on our return page our full refund policy as well as FAQ' for our customers to check out!
This information can be viewed by all customers prior to purchasing. To view Greenworks Return and order cancelation policy click the link HERE: https://www.greenworkstools.com/pages/return-policy.
We will continue to work on our return policy but note that we offer what many other companies of our status offers for returns. We do our best to always try and stay competitive with pricing for returns. Thank you for your understanding. Should you have any further questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
For a universal tool, it works fine for me but had to add a hose clamp to help support the tubes.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com