Purchased in December used it 6 times and 4 out of 6 have been getting S5 or 55 error code which is not even in the manual for troubleshooting. Send email - NO REPLY. VERY unhappy with product.
Response from geappliances.comBy Charlie, GE_Appliances, February 7, 2024
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear you are getting an error code on your machine.
This code is indicative of an electronic error, we recommend trying an electronic reset by unplugging the machine for about 1 minute. If the issue continues, we recommend taking advantage of the warranty. We recommend referring to page 11 of the manual at this link: https://products-salsify.geappliances.com/image/upload/s--8f37wokT--/6c0935e6b4f87fb24458acafa23ad5f097901b7a.pdf?_ga=2.125436620.75632013.1707143309-1676878804.1700237661
Thank you for connecting with us. Have a good day. -Charlie@GEAppliances
I would have given 5 stars but it spills quite a bit of water all over when you’re filling the tank. DEFINATELY not a drip-free pot. Have a paper towel handy.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Krystal@GEAppliances, GE_Appliances, January 10, 2024
Hello-Thank you for taking the time to write a review. At GE Appliances, we strive to deliver the highest quality products. We are very sorry that filling the water tank is resulting in spillage. That is not the experience that we want for you. This is great feedback that will are going to pass on to our design and quality teams. Feel free to let us know if we can help with anything. Thank you for choosing GE Appliances.-Krystal@GEAppliances