Customer reviews from geappliances.com
GE - 12 Cup Programmable Coffee Maker with Adjustable Keep Warm Plate and Glass Carafe - Stainless Steel
Average customer rating
4.4
(128 Reviews)
Rating breakdown 128 reviews
5 Stars
85
4 Stars
23
3 Stars
8
2 Stars
5
1 Star
7
88%of customers recommend this product.
(
82 out of
93)
Customer Reviews for GE - 12 Cup Programmable Coffee Maker with Adjustable Keep Warm Plate and Glass Carafe - Stainless Steel
Customer Rating
3
Poorly designed
on May 9, 2024
Posted by: Coosaw Kid
from Charleston, SC
Poorly engineered brewing basket. Thin lifting strap is held in place by a very tiny piece of plastic that inserts in a hole in the basket. One end partially melted on Day 2. Now must remove grew basket manually.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Michael, GE_Appliances, May 10, 2024
We hate to hear that the lifting strap failed on your new coffee maker, and that this has resulted in it being harder to use. We want to help. We recommend taking a look at page 11 of your use and care manual, linked below, for information on how to take advantage of your warranty.
https://products-salsify.geappliances.com/image/upload/s--8f37wokT--/6c0935e6b4f87fb24458acafa23ad5f097901b7a.pdf
We hate to hear that the lifting strap failed on your new coffee maker, and that this has resulted in it being harder to use. We want to help. We recommend taking a look at page 11 of your use and care manual, linked below, for information on how to take advantage of your warranty.
https://products-salsify.geappliances.com/image/upload/s--8f37wokT--/6c0935e6b4f87fb24458acafa23ad5f097901b7a.pdf
https://products-salsify.geappliances.com/image/upload/s--8f37wokT--/6c0935e6b4f87fb24458acafa23ad5f097901b7a.pdf
We hate to hear that the lifting strap failed on your new coffee maker, and that this has resulted in it being harder to use. We want to help. We recommend taking a look at page 11 of your use and care manual, linked below, for information on how to take advantage of your warranty.
https://products-salsify.geappliances.com/image/upload/s--8f37wokT--/6c0935e6b4f87fb24458acafa23ad5f097901b7a.pdf
Written by a customer while visiting geappliances.com
Customer Rating
5
works perfect
on April 30, 2024
Posted by: helenpatsy
from ny
good product. I will buy it again. I will offer o my friends
I would recommend this to a friend!
Features
4
Performance
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Coffee maker
on April 9, 2024
Posted by: Dee jey
from Lusby, MD
The coffee brews quickly and is the perfect temperature upon completion.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Satisfied with Coffee Maker.
on April 7, 2024
Posted by: Holdfold
Easy to use and program. Makes good coffee .. in the way that I like it. As a regular coffee maker, would recommend.
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to use
on March 31, 2024
Posted by: Lilcb
from Illinois
It's wonderful and easy to use. It's very nice looking and matches perfectly with my new kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Charlie, GE_Appliances, April 4, 2024
We're so glad that you have been enjoying how easy it is to use. We hope you enjoy this coffee maker for many years to come. Thank you for choosing GE Appliances to be part of your household!
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the charcoal water filer
on March 23, 2024
Posted by: Markymark123
Absolutely amazing coffee maker. Not 1 single complaints. I love it!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Hope the next one works better
on March 18, 2024
Posted by: Jenn8010
from Oklahoma City, OK
I like that you can adjust the time on the warming plate up to 4 hours. It brewed quickly but every time I would brew a pot of coffee it would give me an error message. I did reach out to CS and they are sending me a new one. Hopefully the next one will work better.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, March 19, 2024
We are happy to hear that you were able to take advantage of your warranty and get this coffee maker replaced, and we are confident that the new unit will serve you for many years to come.
Written by a customer while visiting geappliances.com
Customer Rating
5
Wake to fresh brew
on February 14, 2024
Posted by: Shinau
The just the up the night before coffee ready to go in the morning
Written by a customer while visiting geappliances.com