Customer Reviews for GE - 12 Cup Programmable Coffee Maker with Adjustable Keep Warm Plate and Glass Carafe - Stainless Steel
Customer Rating
3
Basic Coffee Maker, gets the job done!
on May 25, 2025
Posted by: Caffeine Start
from Corona,CA
Overall function is good, cheap plastic used on the lid design. Like 4 hour warming plate timer and ability to change warming plate temperature. I use #4 disposable filters for easy clean up.Brews a little loud. 10 cup capacity. Matches my other GE Slate color appliances.
Features
4
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Tierra, GE_Appliances, May 30, 2025
We value this feedback and we appreciate you choosing GE Appliances for your home! Your comments regarding your new coffee maker are important to us and will be considered by our product design team for review.
The reason for 4 stars is a couple times now in first week of use an E5 code has been displayed. Unable to identify E5 in manual as there are no troubleshooting pages.
The looks of it make you feel like you’ve purchased a quality item, but to be honest, its designed so that it doesn’t pour anything easily. Because of the lip design on the carafe one cannot pour out all of the contents Without turning it completely upside down. And the coffee is lukewarm at best - I like a hot cup of coffee. No sense in spending the money on a thermal carafe when the coffee isn’t even hot.
Response from geappliances.comBy Jonathon, GE_Appliances, May 16, 2025
We will be passing your comments about the carafe design and temperature over to our product team to review. This will allow us to look for improvements we can make for our models going forward. Thanks again for sharing this.
It brews fine and the look is great. It could be a bit hotter. It recently started beeping each time it brews and has an error code. We have made a request for replacement under warranty.....We really do not want another but they are sending one....Maybe we will like the new one and we can review it again.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, April 24, 2025
We are happy that our team was able to provide you with a solution and get this unit replaced. We are confident that this replacement unit will serve you well for many years to come. If any additional assistance is ever needed, we're always here to help.
I received the coffee maker for Christmas last week. After 1st scheduled brew the coffee maker hot plate does not work and the display shows an E5 error. Not a good experience.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, January 15, 2025
We recommend resetting your coffeemaker by disconnecting power from the unit for 2 - 3 minutes and reconnecting power. If this reset does not revert the unit back to normal operating function and eliminate the error code, you will need to take advantage of your limited warranty. You can view your warranty details on page 11 of the Owner's Manual at the link below.