Customer reviews from geappliances.com
GE - 12 Cup Programmable Coffee Maker with Adjustable Keep Warm Plate and Glass Carafe - Stainless Steel
Average customer rating
4.4
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
81
4 Stars
20
3 Stars
8
2 Stars
5
1 Star
5
88%of customers recommend this product.
(
76 out of
86)
Customer Reviews for GE - 12 Cup Programmable Coffee Maker with Adjustable Keep Warm Plate and Glass Carafe - Stainless Steel
Customer Rating
5
None
on December 15, 2025
Posted by: Donnie 28
Quick time for brewing and the temperature also capacity is perfect
Written by a customer while visiting geappliances.com
Customer Rating
2
Coffee maker Bad Market Design
on December 21, 2025
Posted by: Ewetta
I purchased this coffee maker lasted month. I am disappointed with the configuration of this device. My coffee is not tasting like it should taste. Is so many configurations that's interacting with each other? And it's just not producing good coffee that one should have. I'm disappointed with this device someone send me a message how to improve my coffee outcome. Even decal comes up at anytine. That means it wants to clean. I already did 2 days ago. This device should have not passed inspection for marketing. Okay🤔😲
Features
4
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Julia, GE_Appliances, December 23, 2025
You can find instructions for use starting on page 6 of the Use and Care Manual here: https://products-salsify.geappliances.com/image/upload/s--y3Ch3GV8--/e477e5e3265e4cfe8bc199599f62bb8fae4daf67.pdf. There are also some tips for better tasting coffee on page 10 of the same Use and Care Manual above. If this information doesn't resolve the issue, please reach out to our warranty team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET).
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent Coffee Maker!
on January 4, 2026
Posted by: Coffee Lover 2026
from Saint Paul, MN
GE 12 Cup Drip Coffee Maker w/Adjustable Keep Warm Plate
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
A Charcoal Filter Is a Must!
on January 7, 2026
Posted by: Seashorechick
I had a GE Coffee Maker several years ago that, unfortunately, was broken during a move. It made the best coffee. I've had other coffee makers since but none of them made good coffee. Since I have soft water where I live, and did when I had my first GE, I assumed this was the reason the other coffee makers weren't producing good coffee. I actually stopped making coffee at hone because of this, and switched to tea. Then I remembered my original GE had a charcoal filter. None of
the others I've owned had this feature. I just purchased this GE with the charcoal filter and it made a delicious cup of coffee! As a coffee lover, I am thrilled! With all of the features, this coffee maker is the best.
the others I've owned had this feature. I just purchased this GE with the charcoal filter and it made a delicious cup of coffee! As a coffee lover, I am thrilled! With all of the features, this coffee maker is the best.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Tierra, GE_Appliances, February 5, 2026
Congratulations on your new coffee maker! We're so happy to hear you're pleased with the unit. We hope you will enjoy it for many years to come!
Written by a customer while visiting geappliances.com
Customer Rating
5
Love stronger coffee
on January 11, 2026
Posted by: MzRoz
I like the fact that I can set the coffee pot up for the morning, to brew before I get out of bed. It has the feature to set it for a stronger brew; that was very appealing to me because I don’t have to use more grounds to get a stronger brew.
I think it is a good unit for the price.
I think it is a good unit for the price.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Unable to use！
on January 12, 2026
Posted by: kele0630
from China
Very bad! I bought this coffee machine imported from the United States in Chinese Mainland, but the first time I used it, the E4 error code was displayed. Every time I used it, it failed to work normally. I searched the official GE website and didn't find the reason or reply. I hope the customer service can help me solve this problem, or I just bought a waste product!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, January 14, 2026
We are happy to provide guidance with this coffee maker. This appliance has not been tested and approved to be used outside of the US. We advise resetting your coffee maker by disconnecting power from the unit for 2 - 3 minutes and reconnecting power. If this reset does not revert the unit back to normal operating function, we recommend taking advantage of your limited warranty.
Written by a customer while visiting geappliances.com
Customer Rating
1
not for me
on February 8, 2026
Posted by: marshy123
from ca
I think mine is haunted... it makes so much noise after brewing the coffee. It does not have a mute button to turn off the 3 beeps when coffee is done or when shutting off. Does not stay hot even though on high.
No, I would not recommend this to a friend.
Response from geappliances.comBy Vikki, Haier_Appliances, February 10, 2026
We recommend following the cleaning instructions found on page 9 of the Owner's Manual - https://products-salsify.geappliances.com/image/upload/s--y3Ch3GV8--/e477e5e3265e4cfe8bc199599f62bb8fae4daf67.pdf - This coffeemaker offers a warming plate that can be set to keep your coffee at the perfect serving temperature for 1-4 hours (described on page 7). If these issues persist, please contact us at 1-800-42-2737 for further assistance.
Written by a customer while visiting geappliances.com