Customer reviews from geappliances.com
GE - 12 Cup Programmable Coffee Maker with Adjustable Keep Warm Plate and Glass Carafe - Stainless Steel
Average customer rating
4.5
(111 Reviews)
Rating breakdown 111 reviews
5 Stars
77
4 Stars
19
3 Stars
8
2 Stars
4
1 Star
3
90%of customers recommend this product.
(
72 out of
80)
Customer Reviews for GE - 12 Cup Programmable Coffee Maker with Adjustable Keep Warm Plate and Glass Carafe - Stainless Steel
Customer Rating
5
Solid Purchase
on July 7, 2025
Posted by: Rodot
from Colorado
Works as expected. Nice design to sit on the counter.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good unit with a poorly designed carafe.
on July 14, 2025
Posted by: DanH GE Customer
from Hartford, CT
The unit is attractive, and it brews good coffee. The unit has all necessary features, and it is easy to set up and use. The display is bright and the clock is easy to read.
One issue however is the design of the carafe. It is impossible to empty the carafe completely. There is a narrow channel where the plastic rim meets the glass body of the carafe. A small amount of water or coffee remains under the rim, and it returns back into the carafe when the pot is returned upright. The narrow channel is impossible to clean without a Q-Tip swab, and I am concerned that bacteria may grow in the coffee residue that is bound to accumulate in the channel under the rim.
Written by a customer while visiting geappliances.com
Customer Rating
5
It’s a great coffee pot!
on July 15, 2025
Posted by: Smb20
from New Mexico
I love my GE COFFEE MAKER. Attractive design, easy to understand controls, and it brews great coffee.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Too smart from its own good
on July 15, 2025
Posted by: PistinTexas
from Northwest Indiana
Once again I purchased a coffee maker that is too smart for its own good. I have owned it for less than a month and it is shutting off and showing a E5 error code. Also there isn't enough room when refilling with water.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, July 23, 2025
We would like to assist you with this coffee maker and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
4
Looks good and brews well.
on September 7, 2025
Posted by: Raven54
The reusable coffee grounds basket handle does not stay in the holes so I cannot trust it by picking it up by the handle. I've tried bending it to stretch out further but the handle has a memory I cannot surpass! The male ends are just too short and I have spilled the grounds a couple of times which is a real mess. I have now begun to use paper filters because at the bottom of the brewed pot of coffe, there is a slight slush and I have to dispose and wast the last few ounces. Love the screw design on the lid of the pot! No fear of it coming off when pouring coffee from the carage! I like the 1-4 cup button feature for brewing smaller pots. Wish GE would give an extra filter or instructions on where to purchase filters.
Written by a customer while visiting geappliances.com
Customer Rating
3
Third time a charm?
on September 28, 2025
Posted by: SSTX
This is the third time for this coffee maker for me. The first stopped working, the second worked but I received error messages on the control panel daily, and so far the third replacement is working okay. If I didn’t like the unit so well, I would have moved on. When working it is a really good coffee maker.
Response from geappliances.comBy Jonathon, GE_Appliances, September 30, 2025
We're sorry to hear about your coffee maker needing to be replaced multiple times. We're confident that your replacement is going to serve you for many years to come.
Written by a customer while visiting geappliances.com
Customer Rating
3
Flawed design
on October 13, 2025
Posted by: ASM123
The problem with this coffee maker is that the design of the carafe is sub-optimal. The coffee drips out of the spout and runs down the front of the carafe while you are trying to pour it. If you brew any more than 6 cups, the coffee doesn't pour neatly. It's really annoying - you have to pour it over the sink so as to not g et coffee all over the place.
Otherwise the machine functions properly.
Response from geappliances.comBy Adrian, GE_Appliances, October 14, 2025
Your feedback is extremely important to us. We will pass these comments regarding the carafe design along to our product team to review.
Written by a customer while visiting geappliances.com