Customer reviews from geappliances.com
GE - 12 Cup Programmable Coffee Maker with Adjustable Keep Warm Plate and Glass Carafe - Stainless Steel
Average customer rating
4.6
(100 Reviews)
Rating breakdown 100 reviews
5 Stars
75
4 Stars
16
3 Stars
4
2 Stars
3
1 Star
2
93%of customers recommend this product.
(
71 out of
76)
Customer Reviews for GE - 12 Cup Programmable Coffee Maker with Adjustable Keep Warm Plate and Glass Carafe - Stainless Steel
Customer Rating
3
Not Drip-free pot
on January 1, 2024
Posted by: TomL1984
from Sioux Falls, South Dakota
I would have given 5 stars but it spills quite a bit of water all over when you’re filling the tank. DEFINATELY not a drip-free pot. Have a paper towel handy.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Krystal@GEAppliances, GE_Appliances, January 10, 2024
Hello-Thank you for taking the time to write a review. At GE Appliances, we strive to deliver the highest quality products. We are very sorry that filling the water tank is resulting in spillage. That is not the experience that we want for you. This is great feedback that will are going to pass on to our design and quality teams. Feel free to let us know if we can help with anything. Thank you for choosing GE Appliances.-Krystal@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great feature
on January 21, 2024
Posted by: Papbear
I like the 4 hour hotplate for coffee & tea. I also like the delayed start.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
As far as features-they are ok.
on January 31, 2024
Posted by: Ewa843
Purchased in December used it 6 times and 4 out of 6 have been getting S5 or 55 error code which is not even in the manual for troubleshooting. Send email - NO REPLY. VERY unhappy with product.
Response from geappliances.comBy Charlie, GE_Appliances, February 7, 2024
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear you are getting an error code on your machine.
This code is indicative of an electronic error, we recommend trying an electronic reset by unplugging the machine for about 1 minute. If the issue continues, we recommend taking advantage of the warranty. We recommend referring to page 11 of the manual at this link:
https://products-salsify.geappliances.com/image/upload/s--8f37wokT--/6c0935e6b4f87fb24458acafa23ad5f097901b7a.pdf?_ga=2.125436620.75632013.1707143309-1676878804.1700237661
Thank you for connecting with us. Have a good day. -Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear you are getting an error code on your machine.
This code is indicative of an electronic error, we recommend trying an electronic reset by unplugging the machine for about 1 minute. If the issue continues, we recommend taking advantage of the warranty. We recommend referring to page 11 of the manual at this link:
https://products-salsify.geappliances.com/image/upload/s--8f37wokT--/6c0935e6b4f87fb24458acafa23ad5f097901b7a.pdf?_ga=2.125436620.75632013.1707143309-1676878804.1700237661
Thank you for connecting with us. Have a good day. -Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product for the price
on February 9, 2024
Posted by: Stoogeslap
from New Jersey
Makes a great pot of coffee and keeps it very hot up to 4 hrs!!
Great price too!!
Great price too!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Wake to fresh brew
on February 14, 2024
Posted by: Shinau
The just the up the night before coffee ready to go in the morning
Written by a customer while visiting geappliances.com
Customer Rating
2
Hope the next one works better
on March 18, 2024
Posted by: Jenn8010
from Oklahoma City, OK
I like that you can adjust the time on the warming plate up to 4 hours. It brewed quickly but every time I would brew a pot of coffee it would give me an error message. I did reach out to CS and they are sending me a new one. Hopefully the next one will work better.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, March 19, 2024
We are happy to hear that you were able to take advantage of your warranty and get this coffee maker replaced, and we are confident that the new unit will serve you for many years to come.
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the charcoal water filer
on March 23, 2024
Posted by: Markymark123
Absolutely amazing coffee maker. Not 1 single complaints. I love it!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to use
on March 31, 2024
Posted by: Lilcb
from Illinois
It's wonderful and easy to use. It's very nice looking and matches perfectly with my new kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Charlie, GE_Appliances, April 4, 2024
We're so glad that you have been enjoying how easy it is to use. We hope you enjoy this coffee maker for many years to come. Thank you for choosing GE Appliances to be part of your household!
Written by a customer while visiting geappliances.com