It stopped functioning after two weeks. Just out of nothing, made one cup and another one just stopped working with a red light blinking. Water tank full, capsule inserted correctly. Tried resetting, zero result. Repair is more expensive (as it has no guarantee document cause was an item to test and review) than throwing it out and buying a new one.
Written by a customer while visiting influenster.com
Customer Rating
4
Almost perfect...
on January 24, 2024
Posted by: Drue J
from Highlands Ranch, CO
Received this machine for Christmas after having the Breville for several years. I truly love the function of this machine with the milk frother and over aesthetic. However, I believe they chose design over function with the cup holder that is just too small to hold a larger cup without risk of it tipping over and more height for taller cups would be appreciated. This would be a perfect machine if these couple were a focus over the look.
[This review was collected as part of a promotion.] I bought this machine for the variety of coffees I can make. Cappuccinos being the main reason with the option of hot and iced coffees as my next options. My only issue so far is the leaking/dripping down the inside with leads to a mess on the counter. It may be a learning curve for me, and I may need to make sure my cup is as high up to the drip as possible. But other than this, my morning coffees are A-Mazing!
I would recommend this to a friend!
Response from Nespresso USABy Tara B, January 22, 2024
Thank you for your review. We are delighted to learn you are enjoying becoming a Master Barista with your Vertuo Lattissima machine. Your machine comes with a two-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. We offer repair and replacement options via our Assistance Service Program. Please do not hesitate to contact us. We’re available 24 hours a day and 7 days a week.
This machine was a Christmas gift and I am super obsessed! My favorite feature is the simple one touch function for lattes and cappuccinos. It saves so much time and energy; beats the circus crowds at the local coffee shop any day.
[This review was collected as part of a promotion.] It’s really easy to make latte and cappuccino with this machine. I’ve also experimented with making cortado and others. Or even just simple steamed milk. Also bought a bunch of sauces and syrups from Torani and have been experimenting with different flavors. It’s been really fun and definitely a good investment