Customer reviews from Nespresso USA
Nespresso - Vertuo Lattissima by De'Longhi - White
Average customer rating
4.2
(159 Reviews)
Rating breakdown 159 reviews
5 Stars
111
4 Stars
15
3 Stars
7
2 Stars
7
1 Star
19
75%of customers recommend this product.
(
71 out of
95)
Customer Reviews for Nespresso - Vertuo Lattissima by De'Longhi - White
Customer Rating
5
Great Choice of Pods!
on November 11, 2024
Posted by: sues56
Love this machine! The coffee is amazing, it’s virtually silent in operation, the choice of pods is never-ending and I’ve not found one I don’t like yet! Finally, it’s virtually self cleaning - just incredible!
Written by a customer while visiting influenster.com
Customer Rating
5
Makes great iced almond milk lattes!
on September 2, 2024
Posted by: Laurie
I bought this machine one year ago, and I am so happy with it. I love iced lattes with almond milk, and this is the best way to personalize each to my taste.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Easy to use
on July 10, 2024
Posted by: Ashley95
from Washington
[This review was collected as part of a promotion.] I got this about 3 months ago and I love it. I used to be a regular at the coffee shops and this has helped me cut some costs while still enjoying smooth espresso flavor at home.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
GARBAGE - Endless wasted pods
on June 30, 2024
Posted by: Mike St
from Florida
STAY AWAY! This thing needs constant service and you get ZERO advanced notice. You will go to make a cup of coffee and lights will start flashing saying service is needed. WELL, you just wasted a pod. This happens at least once a week, at least. The engineers and product management team that designed this piece of crap should all be fired. As a mechanical engineer I am embarrassed for our profession by this design.
No, I would not recommend this to a friend.
Response from Nespresso USABy Customer Service, July 1, 2024
Thank you for your review, Mike. We are sorry to learn that you have experienced ongoing issues with your Vertuo Lattissima machine, and appreciate the time you have taken to provide feedback. We understand how frustrating it can be to experience repeated machine issues, and this is certainly not the experience we want you to have. Whether positive or negative, customer comments are our most valuable tool in the assessment of the quality of our products and services we provide. All of our machines come with one-year warranty, and lifetime troubleshooting support. Should you require any assistance with your machine, give us a call at 800.562.1465. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
New fave
on June 14, 2024
Posted by: A2
from Concord CA
[This review was collected as part of a promotion.] Super happy with my new Nespresso! Loving how I can have my cappuccinos In a minute!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect Purchase
on June 14, 2024
Posted by: Emily
from San Diego, CA
[This review was collected as part of a promotion.] We bought ours in May and it’s been a game changer! I love how I can have a perfectly made latte or cappuccino every morning, even with coconut and almond milk options. Flavors are excellent too!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Product, Great Value!
on June 5, 2024
Posted by: Nate S
from Spokane, WA
[This review was collected as part of a promotion.] I bought this almost a month ago and use it several times a day. Great coffee and espresso. Amazing value!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it
on May 25, 2024
Posted by: JimJim
from West Virginia
[This review was collected as part of a promotion.] Excellent machine! Love it! Upgraded and very glad we did. Overall a great machine!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA