Customer reviews from Nespresso USA
Nespresso - Vertuo Lattissima by De'Longhi - White
Average customer rating
4.2 out of 5
4.2
(163 Reviews)
Open Ratings Snapshot
Rating breakdown 163 reviews
5 Stars
112
4 Stars
15
3 Stars
7
2 Stars
8
1 Star
21
73%of customers recommend this product. 
(
72 out of 99
)
Best Buy Privacy Policy
Customer Reviews for Nespresso - Vertuo Lattissima by De'Longhi - White
Customer Rating
5 out of 5
5
Great Machine
on November 6, 2023
Posted by: Netsky
from Long Beach,CA
[This review was collected as part of a promotion.] I bought this machine two weeks ago and we’re very happy with it. Me and my partner are having good coffee every morning. No more buying coffee from outside
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
Makes good espressos
on November 2, 2023
Posted by: cheyennep3
[This review was collected as part of a promotion.] I enjoyed using this, it makes good espressos. I just wish it came with better instructions, the rinsing cycle for the froth part never seemed to work and the instructions weren’t that helpful. So it’s nice to use on occasion but it’s too much maintenance for me to use daily.
Written by a customer while visiting Nespresso USA
Customer Rating
3 out of 5
3
It's okay
on October 30, 2023
Posted by: chantep
[This review was collected as part of a promotion.] I tried my hardest to like this product,but there's nothing about it that justifies the price tag to me. In my opinion it runs really loud, especially when I use the milk frother. I don't like that I can't change the size of my coffee if I want more or less like my Mr coffee machine can do. I made more than one cappuccino and it says it makes a 9oz drink and each time it was only giving me 4oz of drink with 2oz of foam on top so that was disappointing. I cannot find the latte macchiato pods they sent with to try for free in any store or online so I can only assume you put an espresso pod in the machine,but still hit the macchiato option. I honestly would have given it 2 out 5 stars until I found out that they do have reusable pods for this machine (though most are not rated very well) I like to buy craft flavors of coffee to try so I would want to be able to do that with this machine. I honestly believe if you have a cheaper coffee machine with a separate milk frother you can make the same drinks for less. This machine does make it more convenient though.
Response from Nespresso USABy Kendall, CRC, October 31, 2023
Thank you for your review. We hope you know that we're always here to help. We offer a lifetime of comprehensive troubleshooting, and we'd like to assist you. Please give us a call at 800-562-1465 where machine experts are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Amazing
on October 30, 2023
Posted by: andreas8c94
[This review was collected as part of a promotion.] This has become a staple in my house, having a new apartment, this is so amazing! The foam is awesome too, it’s like having a cafe in your home! It’s easy to use, the coffee tastes great. And I like that you can add foam to anything by itself. Love the self cleaning. There’s so many smart designs. The wash disposal and garbage on the side. Easy to remove. We really fell in love with Nespresso machine! First time trying Nespresso and now I understand the hype.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
I feel like a barista
on October 30, 2023
Posted by: kerryannh1
[This review was collected as part of a promotion.] This coffee machine truly exceeded my expectations and has eliminated the need for all the tools and gadgets I’ve had before to achieve the coffee I normally purchase at a coffee shop. The espressos, lattes and cappuccinos that are easily brewed with the touch of a button have released me from the need to go out and get a coffee every morning. I will say I had to find my own recipe of what type of milk, creamer, and flavor ratio to get it just right but once I did I haven’t looked back since. To say I’ve saved an enormous amount of money by not getting coffee from other places is an understatement. The integrated milk solution is a game changer and full body coffee that is brewed has truly made me a fan of this machine. Only thing I may be worried about it purchasing the pod refills but it still amounts to a fraction of the cost of buying lattes every day.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Was a fun experience
on October 30, 2023
Posted by: ladytoxicone
[This review was collected as part of a promotion.] After reading all the instructions on what to do and cleaning everything. It was very easy to do. I'm not going to lie I was nervous thinking I was going to mess things up but nope. I did a pretty good job. I like the cleaning process too. This was my first time ever making an espresso and I'm excited to make more. I wasn't able to try to make coffee from my phone yet because I couldn't download the app until I free up storage on my phone but it seems simple to work on there also. Oh yeah they also have QR codes you could scan to get help. That was pretty cool.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
A boutique coffee shop in my home
on October 29, 2023
Posted by: jenilane
[This review was collected as part of a promotion.] I’ve had a Nespresso machine for a few years, so I’ve been a fan of their product. This takes it to the next level. The beverages it makes are boutique coffee shop quality. The machine has a slight learning curve (I guessed wrong a few times about what size cup was needed lol). It’s aesthetically beautiful and is relatively simple to take apart for cleaning.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Versatile & Sophisticated
on October 29, 2023
Posted by: mbxo
[This review was collected as part of a promotion.] - I received this product complimentary, however all opinions are my own -
The Nespresso Vertuo Lattissima is a versatile and sophisticated coffee machine that combines the convenience of pod based brewing with the luxury of automatic milk frothing. I tested this product for 30 days, this is what I found..
Design & Build Quality:
The Vertuo Lattissima boasts a sleek and modern design that complements any kitchen decor. Its compact footprint ensures it won't take up excessive counter space. The machine is constructed with high quality materials, giving it a durable and premium feel.
Brewing Capability:
One of the standout features of this machine is its compatibility with Nespresso's VertuoLine capsules. These capsules come in a wide variety of flavors and strengths, catering to a broad range of coffee preferences. The patented Centrifusion technology ensures that the grounds are evenly soaked, resulting in a consistently flavorful cup of coffee.
Milk Frothing:
The integrated milk frother is where the Lattissima truly shines. With a single touch of a button, you can choose between three milk texture options: latte macchiato, cappuccino, or warm milk. The frother creates a creamy and velvety microfoam that elevates your coffee drinking experience. It's also remarkably easy to clean, which is a huge plus.
Customization & User Friendliness:
The machine's user interface is intuitive and straightforward. The touch-sensitive controls make it easy to select your preferred coffee size and milk froth level. Additionally, the VertuoLine capsules come with a barcode that the machine scans to determine the optimal brewing parameters, ensuring a consistently great cup of coffee every time.
Maintenance:
Maintaining the Vertuo Lattissima is hassle-free. The removable water tank and drip tray make refilling and cleaning a breeze. The used capsule container has a generous capacity, reducing the frequency of emptying it. The milk frother is also easily detachable for thorough cleaning.
Pros:
1. Exceptional coffee quality with a wide variety of flavors.
2. Effortless milk frothing for lattes and cappuccinos.
3. Compact design, suitable for small kitchens.
4. Intuitive user interface for easy operation.
5. Low maintenance with easily removable parts.
Cons:
1. Limited to using Nespresso VertuoLine capsules, which may not cater to those who prefer grinding their own beans.
2. Higher cost per cup compared to traditional drip brewing methods.
3. Some users may find the machine a bit noisy during operation.
Conclusion:
In my opinion, the Nespresso Vertuo Lattissima is a top tier coffee machine that offers a seamless and enjoyable coffee making experience. Its combination of high quality brewing, integrated milk frothing, and user friendly design make it a standout choice for those seeking a premium home coffee solution. While the reliance on proprietary capsules and the investment cost may be deterrents for some, the convenience and quality it delivers justify the investment for avid coffee enthusiasts.
Written by a customer while visiting Nespresso USA
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