Customer reviews from Nespresso USA
Nespresso - Vertuo Lattissima by De'Longhi - White
Average customer rating
4.2
(163 Reviews)
Rating breakdown 163 reviews
5 Stars
112
4 Stars
15
3 Stars
7
2 Stars
8
1 Star
21
73%of customers recommend this product.
(
72 out of
99)
Customer Reviews for Nespresso - Vertuo Lattissima by De'Longhi - White
Customer Rating
4
The best cappuccino!
on January 20, 2024
Posted by: Maisies_Momma
from Vermont
[This review was collected as part of a promotion.] I bought this machine for the variety of coffees I can make. Cappuccinos being the main reason with the option of hot and iced coffees as my next options. My only issue so far is the leaking/dripping down the inside with leads to a mess on the counter. It may be a learning curve for me, and I may need to make sure my cup is as high up to the drip as possible. But other than this, my morning coffees are A-Mazing!
I would recommend this to a friend!
Response from Nespresso USABy Tara B, January 22, 2024
Thank you for your review. We are delighted to learn you are enjoying becoming a Master Barista with your Vertuo Lattissima machine. Your machine comes with a two-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. We offer repair and replacement options via our Assistance Service Program. Please do not hesitate to contact us. We’re available 24 hours a day and 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
My absolute favorite!
on January 13, 2024
Posted by: Jacs
from CA
This machine was a Christmas gift and I am super obsessed! My favorite feature is the simple one touch function for lattes and cappuccinos. It saves so much time and energy; beats the circus crowds at the local coffee shop any day.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fun drinks at home
on January 8, 2024
Posted by: Zethox
[This review was collected as part of a promotion.] It’s really easy to make latte and cappuccino with this machine. I’ve also experimented with making cortado and others. Or even just simple steamed milk. Also bought a bunch of sauces and syrups from Torani and have been experimenting with different flavors. It’s been really fun and definitely a good investment
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great features
on January 8, 2024
Posted by: Alpine
from Phoenix, AZ
[This review was collected as part of a promotion.] I love the milk frother and the features to make lattes
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee ever!
on January 7, 2024
Posted by: BarryR
from Austin, Tx
[This review was collected as part of a promotion.] I’ve always been a brewed pot of coffee guy. But when I travel, many places I stay have an Original Nespresso machine in the room. I’ve grown to love the delicious, frothy espressos that come from the machine but they always leave me longing for more. I decided to acquire a Lattissima for my home to enable me to brew a full cup rather than just a shot. I also love an occasional cappuccino and it doesn’t get any better/easier than this. Best decision I made all last year! Added bonus: I make a great espresso martini and a shot from my Nespresso Lattissima has elevated this cocktail to the top of my repertoire.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Does not work
on January 7, 2024
Posted by: JustMe
from Florida
Received this as a gift and have had nothing but trouble getting it to work. I've had Nespresso coffee machines for well over 5 years and this is one of the most frustrating machines I have ever used. I follow all instructions and get orange lights and listen to noise while my cup remains empty with no coffee. I waste pod after pod trying to figure out what's going on. Need help, PLEASE!
No, I would not recommend this to a friend.
Response from Nespresso USABy Jason, Customer Service, January 10, 2024
Hello. We are disappointed to hear that there have been issues with trying to get your Vertuo Lattissima to work. We have machine experts on hand, ready to assist you with troubleshooting services. Give us a call at 800.562.1465, and they would be happy to assist you!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great smell
on January 6, 2024
Posted by: Yes
from Michigan
[This review was collected as part of a promotion.] Love the classy and rich taste it has all of your needs
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Wonderful!
on January 6, 2024
Posted by: Doreen
from New York, NY
[This review was collected as part of a promotion.] Bought this as a gift for my parents. The coffee is always delicious. It's like having a specialty coffee shop in your home. My parents absolutely love it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA