Customer reviews from Nespresso USA
Nespresso - Vertuo Lattissima by De'Longhi - White
Average customer rating
4.2
(159 Reviews)
Rating breakdown 159 reviews
5 Stars
111
4 Stars
15
3 Stars
7
2 Stars
7
1 Star
19
75%of customers recommend this product.
(
71 out of
95)
Customer Reviews for Nespresso - Vertuo Lattissima by De'Longhi - White
Customer Rating
5
Best coffee ever!
on January 7, 2024
Posted by: BarryR
from Austin, Tx
[This review was collected as part of a promotion.] I’ve always been a brewed pot of coffee guy. But when I travel, many places I stay have an Original Nespresso machine in the room. I’ve grown to love the delicious, frothy espressos that come from the machine but they always leave me longing for more. I decided to acquire a Lattissima for my home to enable me to brew a full cup rather than just a shot. I also love an occasional cappuccino and it doesn’t get any better/easier than this. Best decision I made all last year! Added bonus: I make a great espresso martini and a shot from my Nespresso Lattissima has elevated this cocktail to the top of my repertoire.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Does not work
on January 7, 2024
Posted by: JustMe
from Florida
Received this as a gift and have had nothing but trouble getting it to work. I've had Nespresso coffee machines for well over 5 years and this is one of the most frustrating machines I have ever used. I follow all instructions and get orange lights and listen to noise while my cup remains empty with no coffee. I waste pod after pod trying to figure out what's going on. Need help, PLEASE!
No, I would not recommend this to a friend.
Response from Nespresso USABy Jason, Customer Service, January 10, 2024
Hello. We are disappointed to hear that there have been issues with trying to get your Vertuo Lattissima to work. We have machine experts on hand, ready to assist you with troubleshooting services. Give us a call at 800.562.1465, and they would be happy to assist you!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great smell
on January 6, 2024
Posted by: Yes
from Michigan
[This review was collected as part of a promotion.] Love the classy and rich taste it has all of your needs
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Wonderful!
on January 6, 2024
Posted by: Doreen
from New York, NY
[This review was collected as part of a promotion.] Bought this as a gift for my parents. The coffee is always delicious. It's like having a specialty coffee shop in your home. My parents absolutely love it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So easy to use
on January 1, 2024
Posted by: sftbal1b
from CT
[This review was collected as part of a promotion.] I love this machine! The coffee tastes great, the ability to make lattes and cappuccinos with the press of a button. I have saved so much money by not purchasing coffee outside of the house.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Is this thing a lemon???
on December 30, 2023
Posted by: coffeegirl
from NJ
I am sad to write this review. I love Nespresso and have had a machine since 2012. I received this updated machine as a gift and it is so frustrating. Half the time it does not even work. I turn it off and on, replace the pod, make sure the water is in and the settings are right....press the button and wait for my coffee excitedly as lots of noise happens....nothing. No coffee. It is the most frustrating way to start the morning when I just want my coffee.
No, I would not recommend this to a friend.
Response from Nespresso USABy Lisa A, Customer Service, January 2, 2024
Thanks for your review. We’re dismayed to learn of the intermittent flow issues you have from your Vertuo Lattissima machine. The Vertuo Lattissima machine comes with a two-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465 or via live chat from our website when you select the “Need Help” popup, then select “Machine Assistance.” If troubleshooting is unsuccessful, we have repair and replacement options available via our toll-free number, even when your machine is out of warranty. We look forward to speaking with you soon to enjoy your favorite coffee beverages from your Vertuo Lattissima machine.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love!!!
on December 29, 2023
Posted by: BaniCano
from Seattle
[This review was collected as part of a promotion.] This is exactly what we have been looking for. The coffee tastes so delicious. So much better than buying a Starbucks!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the look and makes great coffee!
on December 29, 2023
Posted by: Mony
from Arizona
I received this as a Christmas gift and I love it. Super easy to use. No more trips to get coffee anywhere else.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA