Customer reviews from Samsung US
Samsung - BESPOKE 1.1 cu. ft SLIM Over-the-Range Microwave with 400 CFM Hood Ventilation, Wi-Fi and Voice Control - White Glass
Average customer rating
3.8
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
68
4 Stars
23
3 Stars
12
2 Stars
10
1 Star
21
73%of customers recommend this product.
(
70 out of
96)
Customer Reviews for Samsung - BESPOKE 1.1 cu. ft SLIM Over-the-Range Microwave with 400 CFM Hood Ventilation, Wi-Fi and Voice Control - White Glass
Customer Rating
5
Nice
on January 17, 2023
Posted by: Jake
from Illinois
[This review was collected as part of a promotion.] Bought awhile ago. Size is fine heats nice love it over the stove
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Works great looks sleek
on January 18, 2023
Posted by: Azentboy
from Lake forest ca
[This review was collected as part of a promotion.] I have it on high and so far the food has been cool fast and not any issues whatsoever. I do love the notification I get when I leave the to go do other errands and the ability to set a time to start the microwave on my phone makes it feel so high tech yet simple. Just wish it could do more as well. Like tell me when I received a text or a call etc
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Fits perfectly in my small kitchen
on May 2, 2023
Posted by: Tinkerbell
from Bisbee nd
[This review was collected as part of a promotion.] I shopped for a year for the perfect microwave at a perfect price. I was not disappointed with this one! Love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
#teamsamsung4ever
on May 5, 2023
Posted by: DymplezCortes
from Linwood, NC
[This review was collected as part of a promotion.] I am glad I bought this microwave it looks so good in my kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
No replacement parts options
on August 27, 2023
Posted by: Leocanada
No replacement parts option at all for grease filter. Don’t buy.
Response from Samsung USBy Rainly, Samsung Care, August 30, 2023
Hi Leo,
We know that a grease filter is important in our microwaves. We are here to help.
To better assist you with this, I highly suggest contacting our Samsung Parts Team at (800) 627-4368. Open every Monday to Friday 9:00 AM to 6:00 PM EST.
You can also visit their website at the link below.
https://samsungparts.com/search?q=grease%20filter
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146219369, which will help our team pull up your information.
^Rainly
We know that a grease filter is important in our microwaves. We are here to help.
To better assist you with this, I highly suggest contacting our Samsung Parts Team at (800) 627-4368. Open every Monday to Friday 9:00 AM to 6:00 PM EST.
You can also visit their website at the link below.
https://samsungparts.com/search?q=grease%20filter
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146219369, which will help our team pull up your information.
^Rainly
Written by a customer while visiting Samsung US
Customer Rating
3
Great in a pinch.
on September 5, 2023
Posted by: AliBe
from Melbourne Florida
[This review was collected as part of a promotion.] I like how slim the microwave is compared to others. It’s depth does ensure that it is more in your face which is a negative. The extractor fan is crazy loud. I do like the feature of being able to mute the “food done notification.”
I would recommend this to a friend!
Features
3
Performance
3
Design
2
Value
3
Response from Samsung USBy Chrystel, SEA Care, September 8, 2023
We value sharing your experience with the microwave. Let's help you with the fan noise, AliBe.
This guide will walk you through the noises coming from the microwave and offer suggestions on which step to take.
Samsung microwave is making unusual noises:
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146257153, to help our team pull up your information.
Have a great day!
^Chrystel
This guide will walk you through the noises coming from the microwave and offer suggestions on which step to take.
Samsung microwave is making unusual noises:
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146257153, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent purchase... Very Happy with this.
on January 28, 2024
Posted by: RBTX
from Houston, Texas.
Outstanding unit. Takes a little research to fully get to know the operation and features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not reliable
on April 25, 2024
Posted by: MsConsumer
from Fort wayne, indiana
I bought this product in May 2023. About six months later I noticed that the microwave display was constantly changing. I thought it was because of the wifi. Now the microwave has a mind of its own. Several features turn on at any time. The air vent, light, and the microwave itself. I disconnected the vent feature and could live with light engaged. But what i can't live with is a microwave that self starts. Thats is a serious hazard. At this moment I'm seriously considering replacing it.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
1
Response from Samsung USBy SEA Care, April 25, 2024
Hi there,
We appreciate you sharing your experience with the microwave. Let us go ahead and get the microwave back on track.
Samsung range or wall oven panel is blank, blinking, or partially or incorrectly displayed
https://www.samsung.com/us/support/troubleshooting/TSG01110183/
Samsung microwave does not turn on or turns off by itself
https://www.samsung.com/us/support/troubleshooting/TSG01001964/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147080423) to help our team gather your information.
Have a great day.
^Charles
We appreciate you sharing your experience with the microwave. Let us go ahead and get the microwave back on track.
Samsung range or wall oven panel is blank, blinking, or partially or incorrectly displayed
https://www.samsung.com/us/support/troubleshooting/TSG01110183/
Samsung microwave does not turn on or turns off by itself
https://www.samsung.com/us/support/troubleshooting/TSG01001964/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147080423) to help our team gather your information.
Have a great day.
^Charles
Written by a customer while visiting Samsung US