Customer reviews from Samsung US
Samsung - BESPOKE 1.1 cu. ft SLIM Over-the-Range Microwave with 400 CFM Hood Ventilation, Wi-Fi and Voice Control - White Glass
Average customer rating
3.8
(148 Reviews)
Rating breakdown 148 reviews
5 Stars
75
4 Stars
24
3 Stars
12
2 Stars
12
1 Star
25
71%of customers recommend this product.
(
77 out of
108)
Customer Reviews for Samsung - BESPOKE 1.1 cu. ft SLIM Over-the-Range Microwave with 400 CFM Hood Ventilation, Wi-Fi and Voice Control - White Glass
Customer Rating
2
Fan button in a bad spot
on March 17, 2025
Posted by: Mare
I bought this microwave in 2023, alone with the Bespoke induction range and dishwasher.
I have to say that the button for the fan is near where you open the door, the problem is the fan turns on often when opening the door. It is annoying. Bad design I guess.
I have to say that the button for the fan is near where you open the door, the problem is the fan turns on often when opening the door. It is annoying. Bad design I guess.
Response from Samsung USBy SEA Care, March 18, 2025
Mare, sharing your observation about the microwave's fan button near the door's opening matters. We appreciate your input. I will forward your suggestion to our engineering team to see if adjusting the button's location could be an option for future models. If you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
^Camille
Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
3
Nice looking
on January 28, 2024
Posted by: Team xottiic
[This review was collected as part of a promotion.] It was cool to be able to cha get stuff from ur phone but got annoying when connect to my home wifi and it would connect to the microwave
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
4
Response from Samsung USBy Rainly, Samsung Care, January 30, 2024
Greetings,
We are glad to know that you like the Smart Control feature of this Samsung microwave. Let us assist you.
You may easily remove your microwave from the SmartThings app by following the instructions at the following link if you want it to stop connecting to your phones automatically whenever you connect to Wi-Fi.
https://www.samsung.com/us/support/answer/ANS00078853/
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146796111, which will help our team pull up your information.
^Rainly
We are glad to know that you like the Smart Control feature of this Samsung microwave. Let us assist you.
You may easily remove your microwave from the SmartThings app by following the instructions at the following link if you want it to stop connecting to your phones automatically whenever you connect to Wi-Fi.
https://www.samsung.com/us/support/answer/ANS00078853/
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146796111, which will help our team pull up your information.
^Rainly
Written by a customer while visiting Samsung US
Customer Rating
5
Highly recommend
on September 5, 2023
Posted by: Samsung addict
[This review was collected as part of a promotion.] I am absolutely in love with my samsung microwave. At first I was afraid of how small it looked and thought my deep dishes or a whole chicken would not fit but boy was I wrong. You can absolutely fit a whole chicken and deep casserole dish. I read other's complaints about accidentally hitting the fan button while closing the door and it turns it on but I am more aware and careful of that. I love that it gives me more wall space underneath to hang my spices and I do recommend this microwave and we are a samsung family so I absolutely am in love with all their appliances.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Buy
on November 7, 2022
Posted by: Smart Buy
from Raleigh NC
[This review was collected as part of a promotion.] I purchased this microwave this summer. It is an excellent buy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love this microwave but can’t connect to app
on January 17, 2023
Posted by: Tiffany
from San Diego, CA
[This review was collected as part of a promotion.] This microwave has increased my quality of life by a lot. It’s slim and sleek and is the perfect size for an over the range microwave. I highly recommend. The only issue I have ran into is connecting the app. You don’t need the app, but since it came with the app I would like for it to work. I’ve reached out multiple times and no one has reached out to assist besides sending me a link to a section of the manual. Besides that, love love love this microwave. It was a great buy!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really love my SMART Slim 1.1!
on January 21, 2023
Posted by: CDABTX
from Texas
We've had this microwave for a year now and I am very happy with how it works, and looks - love the slim profile - less appliance bulk when looking into the kitchen plus it is SO much more user friendly for the cook who isn't vertically challenged!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Defective model. Save your money.
on December 4, 2021
Posted by: RCMassachusetts
from Northborough, MA
Basic functions like the digital clock don’t work properly. The smart features that Samsung advertises as part of this model interfere with other features or are just unreliable. Overall this feels like a defective product that Samsung is unloading on consumers rather than fixing.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Carrie Galvan, samsungcare, December 6, 2021
I can understand your concern with your SLIM over the range microwave. If you have any questions for us; we would be happy to look into this inquiry for you. Just use the links below. ^Pat
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Use this ticket number: 1143951807
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Use this ticket number: 1143951807
Written by a customer while visiting Samsung US
Customer Rating
5
Microwave
on October 26, 2022
Posted by: Foxy42
from Corpus Christi, Tx
[This review was collected as part of a promotion.] Love this microwave. It's stylish, easy to work, quiet.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US