Customer reviews from Samsung US
Samsung - BESPOKE 1.1 cu. ft SLIM Over-the-Range Microwave with 400 CFM Hood Ventilation, Wi-Fi and Voice Control - White Glass
Average customer rating
3.8
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
68
4 Stars
23
3 Stars
12
2 Stars
10
1 Star
21
73%of customers recommend this product.
(
70 out of
96)
Customer Reviews for Samsung - BESPOKE 1.1 cu. ft SLIM Over-the-Range Microwave with 400 CFM Hood Ventilation, Wi-Fi and Voice Control - White Glass
Customer Rating
5
A Great Looking and Efficient Microwave
on October 28, 2025
Posted by: Tinkerbell
[This review was collected as part of a promotion.] This microwave enhances the decor, works efficiently, and is easy to use. The exhaust fan pulls away heavy odor and smoke well. It links to the smart app easily. I've enjoyed using it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Quality Microwave
on October 28, 2025
Posted by: FastNuke
from Fresno, CA
[This review was collected as part of a promotion.] This microwave is a workhorse. Easy to use and looks good. Nothing negative to say just could probably be a little sharper all around.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just what I wanted
on October 28, 2025
Posted by: Dmb1170
from Boston area
[This review was collected as part of a promotion.] I love the microwave! I have been waiting for a slim for years to get the microwave off the counter.
The power is great.
Cons: fan is loud! And you hit the button all the time!
The keyboard is very hard to see, unless in very bright room
The door is big!
The power is great.
Cons: fan is loud! And you hit the button all the time!
The keyboard is very hard to see, unless in very bright room
The door is big!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Microwave
on October 29, 2025
Posted by: Sasquatch
[This review was collected as part of a promotion.] This Samsung microwave is the best & most convenient microwave we have ever owned or used
Written by a customer while visiting Samsung US
Customer Rating
1
Bad design.
on November 12, 2025
Posted by: Zeinerla
from Ohio
Currently only slightly over an yr old - Error code c-f2 and needs repaired or just buy a new one because warranty expired. Pc board or keypad has broke. Also non light keypad, bad design.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, November 13, 2025
Hi Zeinerla,
We appreciate the time you took to let us know about your microwave concerns. Let us provide the details you need.
Below is a link to help you identify the error code shown on your microwave and what to do with it.
What does the error code on my Samsung microwave mean?:
https://www.samsung.com/us/support/troubleshoot/TSG10007495/
Should you proceed with the repair and need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1151308453) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
We appreciate the time you took to let us know about your microwave concerns. Let us provide the details you need.
Below is a link to help you identify the error code shown on your microwave and what to do with it.
What does the error code on my Samsung microwave mean?:
https://www.samsung.com/us/support/troubleshoot/TSG10007495/
Should you proceed with the repair and need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1151308453) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Written by a customer while visiting Samsung US
Customer Rating
1
Can’t see the controls
on November 27, 2025
Posted by: Crazy
from Maine
Should have read the reviews first. No back lit controls. You can’t see what you’re pressing. At least put a high contrast panel on it. This is total form over function.
No, I would not recommend this to a friend.
Design
1
Written by a customer while visiting Samsung US