Customer reviews from Samsung US
Samsung - BESPOKE 1.1 cu. ft SLIM Over-the-Range Microwave with 400 CFM Hood Ventilation, Wi-Fi and Voice Control - White Glass
Average customer rating
3.8 out of 5
3.8
(134 Reviews)
Open Ratings Snapshot
Rating breakdown 134 reviews
5 Stars
68
4 Stars
23
3 Stars
12
2 Stars
10
1 Star
21
73%of customers recommend this product. 
(
70 out of 96
)
Best Buy Privacy Policy
Customer Reviews for Samsung - BESPOKE 1.1 cu. ft SLIM Over-the-Range Microwave with 400 CFM Hood Ventilation, Wi-Fi and Voice Control - White Glass
Customer Rating
5 out of 5
5
Great Microwave
on June 3, 2025
Posted by: SheriM
[This review was collected as part of a promotion.] Fits perfectly, fan is much quieter then my old full sized microwave. Very easy to program and use, I love that the app lets you name the appliance and it lets you know when it’s finished!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great
on June 27, 2025
Posted by: MarineMom
[This review was collected as part of a promotion.] Love slim footprint, cooks great, has features I want turn off sounds, love the enamel coating inside reminds me of childhood & easy to clean no staining.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Fetures
on June 29, 2025
Posted by: anr123
from Los Angeles
[This review was collected as part of a promotion.] 1.1 cu. ft. Bespoke Smart SLIM Over-the-Range Microwave with 400 CFM Hood Ventilation, Wi-Fi & Voice Control in White Glass nice product
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Looks nice
on August 17, 2025
Posted by: Ericmaine
from Monmouth maine
We like the microwave but hate that the keypad doesn't light up. Very difficult to see the numbers etc..
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Microwave is a trouper!
on September 15, 2025
Posted by: mikeZ
from Dayton, OH
[This review was collected as part of a promotion.] The Samsung Microwave has been a trouper proving everything that we had a prior countertop microwave! Like that I can see on my phone when the meal is finished.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
We Like It
on September 15, 2025
Posted by: DHD1
[This review was collected as part of a promotion.] We like the microwave so far; we had an issue with the first delivery (could not install missing an internal part) and after a few phone calls Samsung replaced the unit and took the first one away. We have only had it installed for 1 month, so will need to review again later. The microwave is quiet and simple, the touch on the buttons is easy, although need to get used to how you open it to make sure that you don't turn on the fan. The light and fan are great, no issues there. I wish that it didn't stick out quite so far, but once we installed the oven/stove below, it really wasn't noticeable. The microwave currently works as expected, ask back in 6 months.
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Engineered by a 3rd grader
on September 15, 2025
Posted by: Unlucky
from NH
[This review was collected as part of a promotion.] I prefer using my small Black and Decker microwave.
Terrible design. Most of the time I am turning on the light or the fan. I have a flashlight near by to use it at night.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy RicardoSamsung CareSeptember 16, 2025
Hi There, Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day! -Ricardo
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Not so happy at all…
on September 15, 2025
Posted by: Valpal
from South Carolina
[This review was collected as part of a promotion.] Mine is inhabited by a ghost that turns it on whenever… I purchased a warranty but it only covers the special I had when I purchased, now it costs $150 more in a years time… I did get a gift certificate for it, but I wished I had a more reliable product…
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
1 out of 5
1
Design
5 out of 5
5
Value
1 out of 5
1
Response from Samsung USBy SEA CareSeptember 16, 2025
Hello there, We understand the importance of a working microwave in your household. Let us help you out. To address your concern with your microwave, please click the link and follow the provided tips. The microwave turns on by itself (please choose what part of the microwave is turning on by itself): https://www.samsung.com/us/support/troubleshooting/TSG01001966/

Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Please provide us with the reference number, 1150738441, to help our team locate your information when you message us. Have a great day. -John
Written by a customer while visiting Samsung US
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