Customer reviews from Samsung US
Samsung - BESPOKE 1.1 cu. ft SLIM Over-the-Range Microwave with 400 CFM Hood Ventilation, Wi-Fi and Voice Control - White Glass
Average customer rating
3.8
(135 Reviews)
Rating breakdown 135 reviews
5 Stars
68
4 Stars
23
3 Stars
12
2 Stars
10
1 Star
22
72%of customers recommend this product.
(
70 out of
97)
Customer Reviews for Samsung - BESPOKE 1.1 cu. ft SLIM Over-the-Range Microwave with 400 CFM Hood Ventilation, Wi-Fi and Voice Control - White Glass
Customer Rating
5
SLIM Over-the-Range
on July 12, 2024
Posted by: TONY
[This review was collected as part of a promotion.] WORKS GREAT. IT GIVES US MORE ROOM TO WORK ON OUR RANGE. IT GIVES US MORE LIGHT AND EXHAUST.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best microwave
on July 13, 2024
Posted by: Nay24
from Missouri
[This review was collected as part of a promotion.] I love this slim profile. Takes up no extra space. Fits in limited area and works for all our needs
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on July 23, 2024
Posted by: Francis
[This review was collected as part of a promotion.] Great microwave, it's compact and works great. I can set it up on my phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Slim Samsung Microwave: Love the features
on July 23, 2024
Posted by: Cinty
from Springfield, MA
[This review was collected as part of a promotion.] I bought this microwave and had it professionally installed in my kitchen. I got it to match my Samsung black stainless steel refrigerator and smooth top stove. It’s a smart microwave which I actually really like. I’m still learning about the features but overall I am pleased with the purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
poor calibration.
on July 23, 2024
Posted by: trucker
from San Antonio tx
[This review was collected as part of a promotion.] Works well, with some adjustments. Baking potato's is inaccurate weight using a scale still yealds raw product.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A boatloader feature
on July 23, 2024
Posted by: Whouse
[This review was collected as part of a promotion.] I bought this a year ago the ultra s23 it's been outstanding I also purchased a S7 Plus tablet and it has also lasted the whole time doing outstanding job
Written by a customer while visiting Samsung US
Customer Rating
4
Sleek but very sensitive buttons
on July 23, 2024
Posted by: Marissa
from Bradenton, FL
[This review was collected as part of a promotion.] We purchased this a year ago. Install was professionally done without issue. I like the sleek look of it and the power of it. The over stove light, however, is way dimmer than my previous over the stove light before this microwave install, so that is disappointing. Also, whenever I open of close the microwave door, I sometimes trigger the fan exhaust button, which gets pretty annoying because I have to press it several time to shut it off (there is no on or off button for the fan; you press once and it is on level 4 high, and to turn off, you have to press through the lower levels to "0"). I do like that it is wifi/bluetooth connected, so I have an idea when my husband is home because I get alerts when the food is done being heated! And when electricity comes and goes, the time does not have to be reset because it is synced with my phone. Despite the few drawbacks, this has been a useful buy and I would recommend if you need a slimline size to fit above your stove.
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Microwave dies just out of warranty.
on August 21, 2024
Posted by: No Sung
This microwave last about a year and a half and stopped functioning. The estimated repair cost is more than I paid for the unit. Stear clear of this product.
Response from Samsung USBy SEA Care, August 22, 2024
Hi there,
We understand how important it is to have a reliable appliance at home. Let us help you with your microwave.
For instructions to check why your microwave is not functioning, we suggest clicking the link below.
The Samsung microwave is not heating up or has stopped working.
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1147466637) to help our team pull up your information when you message us.
Thank you.
-Kimberly
We understand how important it is to have a reliable appliance at home. Let us help you with your microwave.
For instructions to check why your microwave is not functioning, we suggest clicking the link below.
The Samsung microwave is not heating up or has stopped working.
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1147466637) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Written by a customer while visiting Samsung US