Customer reviews from whirlpool.com
Whirlpool - 30" Smart Built-In Single Electric Wall Oven with Air Fry - Black
Average customer rating
4
(156 Reviews)
Rating breakdown 156 reviews
5 Stars
83
4 Stars
31
3 Stars
19
2 Stars
6
1 Star
17
75%of customers recommend this product.
(
68 out of
91)
Customer Reviews for Whirlpool - 30" Smart Built-In Single Electric Wall Oven with Air Fry - Black
Customer Rating
1
Not working
on April 4, 2025
Posted by: Not working
from Las Cruces New Mexico
[This review was collected as part of a promotion.] Not working …. Can not make work only the time … goes to practice mode
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 10, 2025
Hello,
We value your time and would like to look into the concerns with your Wall Oven. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking cooking and select your Oven style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 704158.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Wall Oven. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking cooking and select your Oven style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 704158.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
on July 5, 2025
Posted by: GW125
from NC
[This review was collected as part of a promotion.] Wish the racks / grates extended out more to allow for safer baker pan handling
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
power surge results in software error in control
on July 5, 2025
Posted by: toucan58
rain storm, lights flashed and now the oven is broken. The front panel is on a control lock loop and wont allow it to be unlocked. A oven should not break like this. replacement of the part is the only solution and that is 600+ dollars.
Response from whirlpool.comBy Branded Team, Consumer Care, July 7, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Wall Oven. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Wall Oven model/serial number, and reference Case # 748392
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1
TERRIBLE buttons!
on August 9, 2025
Posted by: Mark S
from Meridian, Idaho
OK oven except... The flat buttons are TERRIBLE. Many times, I (and anyone else) have to press them 6 or so times for them to register. Tried the flat of my finger, the point of the finger... anything! Did this from day one. Had the entire panel replaced under warranty but it didn't help at all.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 11, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Wall Oven. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Wall Oven model/serial number, and reference Case # 764980
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
3
Works, but annoying
on August 10, 2025
Posted by: Benny
[This review was collected as part of a promotion.] I bought this oven several weeks ago and while it generally works as required, I’ve been very disappointed by the user interface and the touch screens. The touch response is often not responsive or accurate and the layout is not convenient or user-friendly. When I open the oven door, the touchscreen will be impacted by the steam or heat released and disrupts the remaining time and settings. I hate that the default setting is to shut off when the timer has ended rather than stay on. I always need to reset that setting every time I use the oven. It’s just not how I am used to using ovens.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
BAD RACKS
on August 29, 2025
Posted by: Terry
from Yorktown, VA
[This review was collected as part of a promotion.] Received oven with gross stains on each rack. Contacted you and received another two racks. They were stained worst! Telecon with you suggested cleaning with warm soap water. It didn't worked. Tried SOS pads and did not worked work also. Your racks are horribly manufactured and cleaned.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
AMAZING
on August 16, 2023
Posted by: Jbaugher
from Mi
Gender:Female
[This review was collected as part of a promotion.] This oven is GREAT. I love it. It’s so pretty, it’s probably the best oven I have ever owned, I’m really happy with the way this this oven works not to mention that it’s in the wall and out of the way, it’s just so nice!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Fancy and worth it!
on August 21, 2023
Posted by: Bgrigs
from Pittsburgh, PA
Gender:Male
[This review was collected as part of a promotion.] This is our first wall oven and it is also the fanciest by far. From being able to start/adjust the oven remotely to the air fry option it is more than we ever will need. Once the initial setup is done the oven is pretty simple and has cooked everything great.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com