Customer reviews from whirlpool.com
Whirlpool - 30" Smart Built-In Single Electric Wall Oven with Air Fry - Black
Average customer rating
3.9
(193 Reviews)
Rating breakdown 193 reviews
5 Stars
101
4 Stars
36
3 Stars
23
2 Stars
8
1 Star
25
70%of customers recommend this product.
(
83 out of
118)
Customer Reviews for Whirlpool - 30" Smart Built-In Single Electric Wall Oven with Air Fry - Black
Customer Rating
1
Manufacturing defect
on September 8, 2026
Posted by: Samdab
It locked itself out after a power outage. Stuck between update to date/time and unlock.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 15, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with the controls locked on your Whirlpool® Wall Oven. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information, reference Case # 24930393, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information, reference Case # 24930393, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Product
on March 25, 2026
Posted by: PBDFW
from Fort Worth Texas
[This review was collected as part of a promotion.] I have had this 2 months and it has nice features. I'm still learning the functions of everything. I have never owned a Whirlpool product before.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
So far so good
on March 16, 2026
Posted by: Grams Sue
from Kenmore Washington
[This review was collected as part of a promotion.] Bought this one to replace my 4 year old whirpool wall oven that died. Hope this will last longer.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good features! Good price!
on March 13, 2026
Posted by: Anonymous
from Jonesboro, Arkansas
[This review was collected as part of a promotion.] I have only used once, but very happy with the results.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on February 22, 2026
Posted by: Vickie
[This review was collected as part of a promotion.] I am very pleased with my oven which was installed on January 6. My only complaint is that the sound when it it is done preheating and when the item is done is not very loud even though soind is set on maximum.
Written by a customer while visiting whirlpool.com
Customer Rating
2
JUNK
on February 8, 2026
Posted by: SSNC
I barely use my oven and less than two years after buying, the oven suddenly displayed an hourglass and don’t unplug symbol. Nothing I did, including shutting off the circuit breaker, would reset the oven. Most likely the control panel needs to be replaced. I expect more from Whirlpool. Don’t be fooled thinking you have a sleek modern oven. It’s junk!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, February 10, 2026
Hello, thank you for your review.
We sincerely apologize for the concerns that you are experiencing with your Wifi-Enabled Wall Oven, and we would like to look into this further for you.
Please feel free to reach out to our Connected Team directly at 1-866-333-4591 Mon–Fri 8 a.m.–6 p.m. EST.
We look forward to speaking with you.
Marie Q
We sincerely apologize for the concerns that you are experiencing with your Wifi-Enabled Wall Oven, and we would like to look into this further for you.
Please feel free to reach out to our Connected Team directly at 1-866-333-4591 Mon–Fri 8 a.m.–6 p.m. EST.
We look forward to speaking with you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Needs more features
on February 5, 2026
Posted by: Clair
from Calgary
(This review was collected as part of a promotion.) As a home baker, I wish Whirlpool has more features, like steamed baked and proofing and temperature covered between celsius to fahrenheit. I bought KitchenAid 8 years ago, already had those features.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, February 9, 2026
Hello Clair,
Thank you for taking the time to review your Whirlpool brand appliance. We want to be a brand you can trust!
Should you have any questions or concerns about your product, please feel free to email us at canadasocial@whirlpool.com. Please include the following information in your email:
- Your model and serial number
- Your phone number
- The address where the appliance is located
- Your review ID 913779
Regards,
Eric
Thank you for taking the time to review your Whirlpool brand appliance. We want to be a brand you can trust!
Should you have any questions or concerns about your product, please feel free to email us at canadasocial@whirlpool.com. Please include the following information in your email:
- Your model and serial number
- Your phone number
- The address where the appliance is located
- Your review ID 913779
Regards,
Eric
Written by a customer while visiting whirlpool.com
Customer Rating
3
on February 5, 2026
Posted by: JayBee
[This review was collected as part of a promotion.] We have encountered three issues (so far) with our new Whirlpool wall oven:
1. The oven frequently fails to accept our programming. We often have to set cooking parameters (method of cooking, temperature) more than once because the oven reverts to the starting screen. It can take three, four, or even more tries to get the oven to start preheating.
2. If we're baking more than one batch of cookies (or anything), the timer keeps sounding. We cannot turn off the timer without turning the entire oven off.
3. The oven clock gains at least five minutes a month, necessitating frequent resets.
2. If we're baking more than one batch of cookies (or anything), the timer keeps sounding. We cannot turn off the timer without turning the entire oven off.
3. The oven clock gains at least five minutes a month, necessitating frequent resets.
Written by a customer while visiting whirlpool.com