Customer reviews from whirlpool.com
Whirlpool - 30" Smart Built-In Single Electric Wall Oven with Air Fry - Black
Average customer rating
4
(135 Reviews)
Rating breakdown 135 reviews
5 Stars
74
4 Stars
28
3 Stars
13
2 Stars
4
1 Star
16
76%of customers recommend this product.
(
60 out of
79)
Customer Reviews for Whirlpool - 30" Smart Built-In Single Electric Wall Oven with Air Fry - Black
Customer Rating
1
Awful
on July 10, 2024
Posted by: Awful
Horrible. Controls don’t sense finger touch. VERY un-user friendly. Takes forever to heat up. Cooks unevenly- burned the outside of a pizza, while the cheese was barely melted. Worst oven ever.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, July 11, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 562309.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
4
great oven
on July 30, 2024
Posted by: stosh25
from Morganton, NC
[This review was collected as part of a promotion.] great oven, but be aware if putting in a 24 inch cabinet with a back, part of the back has to be removed to make room for the electrical cable.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Defective
on August 14, 2024
Posted by: Naveen
from Wylie, TX
[This review was collected as part of a promotion.] I bought this few weeks ago and we are having issues with it already. Have not had a chance to use it even once.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 14, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 578497.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
on November 11, 2024
Posted by: Pkjewell
[This review was collected as part of a promotion.] Moved into newly constructed home & used oven twice. Screen went black. Waiting for repair.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 11, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your
Wall Oven. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Wall Oven model/serial number, and reference Case # 622270
We’re looking forward to hearing from you.
Christy T
Wall Oven. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Wall Oven model/serial number, and reference Case # 622270
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1
Very disappointed
on December 10, 2024
Posted by: Murph
[This review was collected as part of a promotion.] This came with our new home October 28 and we have been unable to set the clock or make
Anything work. Found manuals on line but not helpful. My wife asked for help from Whirlpool, but the reply was simply to refer to such and such a place in manual. Very disappointed that builder chose to install this oven.
Anything work. Found manuals on line but not helpful. My wife asked for help from Whirlpool, but the reply was simply to refer to such and such a place in manual. Very disappointed that builder chose to install this oven.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 12, 2024
Hello,
Thank you for your review. We regret to hear that your Wall Oven is not living up to your standards.
To set the time on your Wall Oven:
On your controls panel, select the Tools Icon. This is on the right-hand side of the control and looks like two gears.
After selecting the Tools icon, scroll down within the screen until you find "Preferences".
Once you select Preferences, you will see several options. Choose "Times and Dates", scroll down, and choose "Time".
Then set the correct time of day. For example, if the time is 9:03 am, you would enter 0903 and then select set.
This information can also be found on page 4 in the Control Guide for your Range. For your convenience, we have included a link: https://www.whirlpool.com/content/dam/global/documents/202306/control-guide-w11597500-revB.pdf
Also, we see that the Oven is Wi-Fi enabled. If you connect the appliance to Wi-Fi, the time will automatically set.
If you need assistance connecting your appliance, please feel free to reach out to us directly at 1-866-333-4591 Mon–Fri 8 a.m.–6 p.m. EST. We look forward to speaking with you.
Marie Q
Thank you for your review. We regret to hear that your Wall Oven is not living up to your standards.
To set the time on your Wall Oven:
On your controls panel, select the Tools Icon. This is on the right-hand side of the control and looks like two gears.
After selecting the Tools icon, scroll down within the screen until you find "Preferences".
Once you select Preferences, you will see several options. Choose "Times and Dates", scroll down, and choose "Time".
Then set the correct time of day. For example, if the time is 9:03 am, you would enter 0903 and then select set.
This information can also be found on page 4 in the Control Guide for your Range. For your convenience, we have included a link: https://www.whirlpool.com/content/dam/global/documents/202306/control-guide-w11597500-revB.pdf
Also, we see that the Oven is Wi-Fi enabled. If you connect the appliance to Wi-Fi, the time will automatically set.
If you need assistance connecting your appliance, please feel free to reach out to us directly at 1-866-333-4591 Mon–Fri 8 a.m.–6 p.m. EST. We look forward to speaking with you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Won't heat up, Brand new
on January 26, 2025
Posted by: Randy
from Petawawa Ontario
Bought this stove, hooked it up and it won't heat up.
It's brand new, hasn't been installed 5 hours.
Has power, links to wifi, everything working, except won't heat.
It's brand new, hasn't been installed 5 hours.
Has power, links to wifi, everything working, except won't heat.
Response from whirlpool.comBy CA Social Care, January 28, 2025
Hello Randy! We are so sorry to hear about your Whirlpool oven. We want to be a brand you can count on! We would love to look into this for you. Kindly send us an e-mail at CanadaSocial@Whirlpool.com with your model and serial number, your phone number, and your Review ID: 287839692. We look forward to hearing from you! -Alisha
Written by a customer while visiting whirlpool.com
Customer Rating
1
Bad oven
on February 2, 2025
Posted by: JhhjFU
from Mi
[This review was collected as part of a promotion.] Worse oven ever! The clock runs 8 min fast. The touch screen is horrid and difficult to use and non responsive many times. No instructions provided. Took days to figure out how to set the time.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 5, 2025
Hello,
Thank you for your review. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or concerns with your Wall Oven, please reach out to us directly via Facebook http://spr.ly/6428I68aE or Instagram http://spr.ly/6429I68a1. When responding please include your contact information and reference case #668282
For your convenience, we have included a link to the Control Guide, Quick Start Guide, and Owners Manual:
http://spr.ly/6420I68aG
http://spr.ly/6421I68aH
http://spr.ly/6422I68ay
We hope this information is helpful.
Thank you for your review. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or concerns with your Wall Oven, please reach out to us directly via Facebook http://spr.ly/6428I68aE or Instagram http://spr.ly/6429I68a1. When responding please include your contact information and reference case #668282
For your convenience, we have included a link to the Control Guide, Quick Start Guide, and Owners Manual:
http://spr.ly/6420I68aG
http://spr.ly/6421I68aH
http://spr.ly/6422I68ay
We hope this information is helpful.
Written by a customer while visiting whirlpool.com
Customer Rating
5
AMAZING
on August 16, 2023
Posted by: Jbaugher
from Mi
Gender:Female
[This review was collected as part of a promotion.] This oven is GREAT. I love it. It’s so pretty, it’s probably the best oven I have ever owned, I’m really happy with the way this this oven works not to mention that it’s in the wall and out of the way, it’s just so nice!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com