Customer Reviews for Whirlpool - 30" Smart Built-In Single Electric Wall Oven with Air Fry - Black
Customer Rating
5
on December 29, 2025
Posted by: Ella
from SC
[This review was collected as part of a promotion.] I bought this oven because our old oven just died & we had to replace it, we shopped around a got a good price so we bought this one. Haven’t had much time to try it out yet but it seems like a great oven
[This review was collected as part of a promotion.] Purchased to replace a 25 year old Whirlpool oven. Fit and finish are good, with a sleek, modern appearance. The oven heats reasonably quickly, and has multiple modes, bake, convection, etc. we don’t use the WiFi features, nor do we plan on using the air fry mode, but they are there.
That’s the good. On the other hand, the sleek appearance is achieved with a touch screen. Manufacturers of everything have gone to touchscreens. They work great on phones and tablets, but nobody else seems to have the hang of them. The target on the mode selection screen is apparently ridiculously small, and requires multiple pokes just to get the oven into “bake” mode so you can move on in the menu. It’s fine from there, but having to hit the screen 10-12 times just to heat the oven is a major fail, and extremely frustrating. The frustration takes away almost all the joy from using the oven.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, January 6, 2026
Hello, Thank you for your review. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or concerns with your Oven, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 886779 We’re looking forward to hearing from you. Kari V.
[This review was collected as part of a promotion.] I like the features this oven has. The fact that it can be controlled over your phone while you are away is very important to me. Also, simple feature that I didn’t have before : easy removal (no tools needed) of the door for better access to clean the oven.
Worst appliance ever! Brand new when we moved into our new house. Within 2 months the whole control board blew. Whirlpool sent a technician out who said we needed a new control panel. We waited 3 weeks for one to arrive. Upon installation of the new panel, we lost all convection functions and the temperature wouldn't hold. Technician was called out again and another new panel was ordered and installed. Same issue. Technician and his colleagues are out of ideas and the tech department at Whirlpool won't answer his calls. We're stuck with a wall oven that doesn't work, a technician on speed dial, and no promise this will ever get resolved.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, December 11, 2025
Hello Pat! - We are so sorry we have let you down. Whirlpool takes pride in our products and service, and we are so sorry we did not meet those expectations. We would love to look into this for you! Kindly e-mail us at CanadaSocial@Whirlpool.com with your model and serial number, phone number, and case #870323. We look forward to hearing from you! -Alisha
[This review was collected as part of a promotion.] Purchased as part of appliances in our new home. We have baked pies and roasted a turkey in the oven with good results. During the pie baking we noticed the ne issue : while checking the doneness steam escape md and misted over the control panel above the door. Upon closing the oven to continue cooking the display was prompting us to verify temperature and the reset to a different temperature on its own before I could verify and screen image bounced back n forth to select cooking mode etc all within a moment / was very odd. I wiped the display / control face with a paper towel and it appeared to resolve the problem. But it happened again during the same cooking session for the pie, maybe the panel is super sensitive to hot steam/ moisture ? Otherwise it seems to work well.