Customer reviews from whirlpool.com
Whirlpool - 30" Smart Built-In Single Electric Wall Oven with Air Fry - Black
Average customer rating
4
(135 Reviews)
Rating breakdown 135 reviews
5 Stars
74
4 Stars
28
3 Stars
13
2 Stars
4
1 Star
16
76%of customers recommend this product.
(
60 out of
79)
Customer Reviews for Whirlpool - 30" Smart Built-In Single Electric Wall Oven with Air Fry - Black
Customer Rating
5
Door closed while broiling
on March 29, 2024
Posted by: Janene
from Colfax, CA
[This review was collected as part of a promotion.] Love everything so far. I haven’t tried every cooking method yet (airfryer or convection). My only complaints so far are: no manual except online. And in the manual, it never said that you have to leave the door “closed” when broiling. We thought the broiler was broken. Every oven I’ve ever owned (I’m 70 years old), you always were told to leave the door open a crack during broiling. Finally figured it out watching some YouTube videos on newer ovens.. Since then a lot of other people with new ovens, told us they had the same thing happen. The broiler turns off every time you open the door. Glad we figured it out before the repair came out!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
I don't recommend
on April 4, 2024
Posted by: cj14
from texas
[This review was collected as part of a promotion.] hard to set the cooking times as you have to apply the exact amount of pressure to the touchpad. I had to download the app and set the cook times on the phone which is pretty inconvenient. I had a 25yr old friend try it also and he said it's not user friendly so this has nothing to do with being a Boomer.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 9, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 513951.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Modern features in new wall oven.
on November 7, 2023
Posted by: nursenancy
from Orillia, ON
[This review was collected as part of a promotion.] I bought this a month ago. It has a shiny black finish which unfortunately shows fingerprints easily but it had to match my other appliances. Love the touch pad features. Even my husband has figured out how to use it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
I'm Upset
on January 11, 2024
Posted by: Koby
[This review was collected as part of a promotion.] My oven hasn't worked since day one. Requested service with no response. Trying every way to get it to warm up. Takes an hour to reach 250 degrees F and stops there. Front handle was also dented on delivery. If I could I would give it Zero stars.
Response from whirlpool.comBy Whirlpool Team, January 17, 2024
Thank you for sharing your insights with us, Koby. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 464978.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
on February 5, 2024
Posted by: Keri
from Texas
[This review was collected as part of a promotion.] The timer to notify your oven is at temperature is not loud enough. Also it needs a timer on the front screen. Looks very sleek in my kitchen.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good features, but no instructions
on March 23, 2024
Posted by: Irritated
from Central Texas
[This review was collected as part of a promotion.] Seems to be a good product, but there was no user's manual with it, nor is there one available online.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Beware
on April 26, 2024
Posted by: MES1
from Texas
Bought this oven in February and I am not happy at all. The porcelain finish in the oven is flaking off, down to the shiny metal. I have used it very limited the last couple months. Whirlpool’s technician states it is cosmetic and they will not cover it. I have read that this seems to be a common thing with ovens that have the hidden heating element. The bigger concern is that these flakes and particles of porcelain will get in my food while cooking.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 29, 2024
Hello,
Thank you for your review. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or concerns with your Wall Oven please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 526134.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or concerns with your Wall Oven please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 526134.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice Oven, No Manual
on June 24, 2024
Posted by: MarT
[This review was collected as part of a promotion.] I got this oven last week. There was no manual that came with it and so far I can't find one on-line.
I've never had an all electronic oven and I need a manual. I'm 78 years old and consider myself electronically challenged. I would give five stars if I could get some instructions.
I've never had an all electronic oven and I need a manual. I'm 78 years old and consider myself electronically challenged. I would give five stars if I could get some instructions.
Written by a customer while visiting whirlpool.com