Customer Reviews for Whirlpool - 30 inch 6.4 Total Cu. Ft. Combo Wall Oven with Air Fry When Connected - Black
Customer Rating
4
Some great features but needs a little redesign on
on September 26, 2025
Posted by: Lori
from Montville township, phio
[This review was collected as part of a promotion.] I really like the looks and setup of the microwave oven combo. Its operation is great. The screen however is way too small and the menu that you need to go through is not very functional for everyday use.
[This review was collected as part of a promotion.] Microwave not functioning at all. Builder installed therefore should be fully functional. F1e6 microwave magnetron flashes up. Calls to whirlpool not productive. Told only time someone can come is September 30. NOT GOOD CUSTOMER SERVICE. Without microwave since Sept 5 th.
Response from whirlpool.comBy Branded Team, Consumer Care, September 23, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Wall Oven. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Wall Oven model/serial number, and reference Case # 803223. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] My first built in oven and microwave combo. I haven’t learned the features yet and just wish it came with an owner’s manual because it has so many features that I don’t know how to use.
[This review was collected as part of a promotion.] This was put in our new house as a builder upgrade, which was not much of an upgrade. Even with installing the app for the appliance the oven and microwave is not user friendly. The actual control panel on the unit is very tiny and does not have enough options to set. Also, the wire shelves in the oven are very filmsy and do not support the weight a dutch oven.
Response from whirlpool.comBy Branded Team, Consumer Care, September 12, 2025
Hello, Thank you for your review. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or concerns with your Oven, please reach out to us directly via Facebook http://spr.ly/6422AMve6 or Instagram http://spr.ly/6423AMveB. When responding, please include your contact information and reference case # 796722 We’re looking forward to hearing from you. Jacob W
[This review was collected as part of a promotion.] 1 star is still to much for this appliance. Not user friendly, couldn’t even get it to work. Except for the clock. Customer service people were useless to help with getting it to work and the booklets didn’t help either. Don’t buy this product.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 8, 2025
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information and reference Case # 792847. We’re looking forward to hearing from you. Kari V.
[This review was collected as part of a promotion.] I like the oven and microwave combination. Unfortunately, after 3 weeks of moving into a new house, the microwave needs repair and I have to wait over a week for service. The microwave will not work and sends a message that there is time remaining on the clock. I need to start over 3 times or more and it may work. The oven is great and everything I have made has been moist and the baked goods are golden and delicious.
[This review was collected as part of a promotion.] I got this installed on July 16 th, microwave did not work always shows resume theand turn off. When touch resume Goes to turn off. Very frustrating for about a month. Later find out The problem with its door not closing. The right side plastic switch was not pressing at door closing. The dealer my appliance source finally fixed it today 8/25/25 by replacing defective parts. Lack is lack of .
Response from whirlpool.comBy Branded Team, Consumer Care, August 26, 2025
Hello, Thank you for your review. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or concerns with your Oven, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #783634. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] We have had this model and the previous model. We enjoy the features and have not had any issues with the oven or microwave!