Customer Reviews for Whirlpool - 30 inch 6.4 Total Cu. Ft. Combo Wall Oven with Air Fry When Connected - Black
Customer Rating
1
Broke in less than 7 months
on July 24, 2026
Posted by: jessdds
Wow, what a waste of money. My appliance is less than 9 months old (closed on new construction 11/6/25), repaired once already, and having the same (and additional) issues. It works inconsistently and does not heat my food every time. Whirlpool claims that despite being under warranty, they will not replace it. I'll never buy Whirlpool again.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Social Care Team, Consumer Care, July 28, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Whirlpool® Wall Oven. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options: Facebook: https://www.facebook.com/whirlpoolusa/ Instagram: https://www.instagram.com/whirlpoolusa/ Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET) USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET) When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24333115. We’re looking forward to hearing from you. Jacob W.
[This review was collected as part of a promotion.] Fair product, should have had a better UI for controls, and performance with the software. Touch controls and navigation in software needs improvement.
[This review was collected as part of a promotion.] It has already failed twice since we moved in to our new home in early May.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Social Care Team, Consumer Care, July 23, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Whirlpool® Wall Oven. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options: Facebook: https://www.facebook.com/whirlpoolusa/ Instagram: https://www.instagram.com/whirlpoolusa/ Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET) USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET) When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24311283. We’re looking forward to hearing from you. Jacob W.
[This review was collected as part of a promotion.] There was no user manual included and unable to easily find manual on line. Still can’t figure out how to use microwave!
This microwave/oven combo came with my brand new, never before lived in “stacked” condo. It is absolutely beautiful to look at, and after a few sessions of playing with the features works ok. However… the microwave seemingly does not offer any way to adjust the microwave cooking “level”. For example, I tried to cook a frozen lasagna in it whose directions called for 20 minutes at 50% power to begin, and then cook on 100% power to finish it. There are no instructions on how to adjust power in the instructions, written or online… and the “chat” portal on the website seemed confused as to what I was talking about. Very, very frustrating… I’m stuck with this model, so certain things can’t be cooked correctly.
[This review was collected as part of a promotion.] The microwave and oven combination couldn’t be better. Connected to WIFI, you can preheat the oven on your way home so it’s preheated and ready to go! Easy to use, lots of presets for microwave. Very please with appearance and functionality!
This Oven Microwave Combo came with my new home in 2023 along with a Whirlpool Refrigerator and a stovetop/oven Whirlpool. To date, I have already replaced the oven part of the Stovetop oven. Also, the refrigerator line cracked and leaked behind the unit into the wall causing catastrophic damage to my wall and flooring. This wasn't discovered until months later when black mold came thru the basement ceiling and under the wall in the adjoining room. Now the microwave in this combo needs repair. One would expect a little more longevity in these appliances. :(
Response from whirlpool.comBy Branded Team, Consumer Care, March 3, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Wall Oven. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options: Facebook: http://spr.ly/6420h47gQ Instagram: http://spr.ly/6422h47ga Live Chat: http://spr.ly/6424h47gI (Tuesday - Friday, 8 AM - 6 PM ET) USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET) When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 929659. We’re looking forward to hearing from you. Marie Q