[This review was collected as part of a promotion.] -Microwave door that pulls down versus to the side will never work for smaller individuals, including children. If something stops rotating at the back it is hard to impossible to reach. This especially true when the dual microwave/oven is hung fairly high. -This microwave has NO power. My first microwave in the 1970s was stronger than this one. - The controls are not intuitive or simple. A microwave should have an immediate and visible keypad with 30 seconds, start, stop, etc. It is not obvious how to turn off microwave or oven.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 31, 2025
Hello, We value your time and would like to look into the concerns with your Microwave. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Microwave style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 829965 We’re looking forward to hearing from you. Christy T
[This review was collected as part of a promotion.] Brand New - turned on and smoked up the entire house- still haven’t been able to use 1 month in new house with new oven.
Response from whirlpool.comBy Branded Team, Consumer Care, October 20, 2025
Hello, We value your time and would like to look into the concerns with your Wall Oven. Information on oven smoking can be found in the Qwners Manual on page 17 within the manual. For your convenience, we have included a link for the Owners Manual: http://spr.ly/6424AfpXO If you need additional assistance, we ask that you reach out to us directly via Facebook http://spr.ly/6425AfpXP or Instagram http://spr.ly/6426AfpXu. When responding, please include your contact information and reference Case # 822031. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] We purchased a new home and could not be more pleased with the quality, aesthetic, and functionality of our new combo wall oven! Absolutely love Whirlpool appliances!