Customer reviews from whirlpool.com
Whirlpool - 30" Smart Built-In Electric Combination Wall Oven with Air Fry - Black
Average customer rating
3.8
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
19
4 Stars
15
3 Stars
12
2 Stars
2
1 Star
4
64%of customers recommend this product.
(
16 out of
25)
Customer Reviews for Whirlpool - 30" Smart Built-In Electric Combination Wall Oven with Air Fry - Black
Customer Rating
4
So far great!
on February 28, 2024
Posted by: Jane
[This review was collected as part of a promotion.] I made this decision based on offerings available from my home warranty. I like that fact it can run of an app. I have tried it and it works well. It’s very quiet and works well. However, there are two things I wish were different. A 900 watt micro is in my opinion that is too low. Would have preferred 1100-1200 but with warranty not an option. Also, I wish the touch screen was larger. There is plenty of room to make it larger. We are 58 and 65 years old so larger font is always preferred. But again no warranty option.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor features
on April 1, 2024
Posted by: Bad choice
from Indiana
[This review was collected as part of a promotion.] This came with our new house. I do not like the control panel as when you wipe it off all of the features start popping up, annoying. using the oven is very confusing. You open the door and it comes up on the screen resume, why. You use the microwave and it wants to shut off the oven. If I would have had a choice, I would not have bought this unit!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 2, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 511351.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good but not Great
on September 30, 2024
Posted by: CWMNC
from North Carolina
[This review was collected as part of a promotion.] The combo oven is ok. It is not intuitive to use like most microwaves and ovens. There are not any quick buttons to press for quick cooking via the microwave. The oven does not have a traditional "off" button so the first I used I was unsure if the oven was off. This would not have been my choice of appliances but the builder chose.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Need a manual so I can operate properly.
on April 19, 2024
Posted by: Barb
[This review was collected as part of a promotion.] Beautiful, expensive oven. It should come with an instruction manual. Not even a manual available on line to print. I should not have to pay for online support. I had no idea how to turn it off the first time I used it. Really, set the timer for a minute and it shuts off?? I don't feel I am operating this oven to its full potential. Cooking methods so I can keep track of recipes on my oven?? I won't use that. I have enough technology to deal with. Please don't make things more difficult than they need to be.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Cool features easy to operate low noise level
on October 15, 2023
Posted by: Syali
from Naperville Illinois
[This review was collected as part of a promotion.] I bought it 2 weeks ago the installer was courteous and helpful
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Whirlpool oven microwave combo
on October 17, 2023
Posted by: Pattig
from Palmdale
[This review was collected as part of a promotion.] Was excited to get my new oven. It looks very nice and matches my black whirlpool refridgerator and dishwasher perfect. I do not like the the control panel. To many steps to do simple baking and microwave cooking. Also the is no off command for the oven. Can't tell when oven has turned off until it cools.
The app doesn't always work, it says my oven is not connected but the oven shows wi-fi connection. Still cannot get the air fry option from the app. It does bake well and the microwave cook very even. Overall like the oven and microwaves performance but do not like the control panel.
The app doesn't always work, it says my oven is not connected but the oven shows wi-fi connection. Still cannot get the air fry option from the app. It does bake well and the microwave cook very even. Overall like the oven and microwaves performance but do not like the control panel.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Microwave big disapointment oven okay
on December 27, 2023
Posted by: Ovens
[This review was collected as part of a promotion.] Sorry bought these not as expected vry disapointed
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 28, 2023
We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. We know that can be disheartening; especially when you have just purchased a new and you have high expectations for it. We’re sorry that we are not meeting/delivering these expectations.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on February 19, 2024
Posted by: paokfltn
from Union, KY
[This review was collected as part of a promotion.] It is an excellent oven/microwave combination, and it is also extremely quiet and a very attractive appliance.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com