Customer Reviews for Whirlpool - 30 inch 6.4 Total Cu. Ft. Combo Wall Oven with Air Fry When Connected - Black
Customer Rating
4
Beautiful appliance
on March 8, 2024
Posted by: ValW
[This review was collected as part of a promotion.] I didn't give it 5 stars because the microwave has lower wattage than I would like. Also, the touch screen feature is finicky. It's very elegant looking. I haven't used all the features yet, for example, the convection feature.
[This review was collected as part of a promotion.] I made this decision based on offerings available from my home warranty. I like that fact it can run of an app. I have tried it and it works well. It’s very quiet and works well. However, there are two things I wish were different. A 900 watt micro is in my opinion that is too low. Would have preferred 1100-1200 but with warranty not an option. Also, I wish the touch screen was larger. There is plenty of room to make it larger. We are 58 and 65 years old so larger font is always preferred. But again no warranty option.
[This review was collected as part of a promotion.] It is an excellent oven/microwave combination, and it is also extremely quiet and a very attractive appliance.
[This review was collected as part of a promotion.] Unit worked for one week then console froze. Have not had use of either microwave or oven for 10 days and now must wait at least a week for delivery and installation of new console. Unit LOOKS good, but good looks does DOES NOT COOK food.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 8, 2024
Thank you for sharing your insights with us, Pleasant. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 479421. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] Sorry bought these not as expected vry disapointed
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 28, 2023
We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. We know that can be disheartening; especially when you have just purchased a new and you have high expectations for it. We’re sorry that we are not meeting/delivering these expectations.
[This review was collected as part of a promotion.] I am happy with my new Built in Microwave/Oven Combination EXCEPT I truly wish it came with an old fashioned USER MANUAL. I was very concerned about HOW to turn off the oven Fortunately my YOUNGER DAUGHTER and GRANDDAUGHTER were here to explain things. AND set the clock etc. Older customers aren't as computer savvy as younger people.
Have it two weeks now and there is NO MANUAL. What they give you I a booklet with instruction on how to clean it and install it. They said there is an air fryer but there are no functions on the touch screen for an air fryer function. I am not even sure if you can use the oven and microwave together or if you can only use one at a time. It is the most confusing product I have ever had. Lets hope this last longer than my last one.
[This review was collected as part of a promotion.] Was excited to get my new oven. It looks very nice and matches my black whirlpool refridgerator and dishwasher perfect. I do not like the the control panel. To many steps to do simple baking and microwave cooking. Also the is no off command for the oven. Can't tell when oven has turned off until it cools. The app doesn't always work, it says my oven is not connected but the oven shows wi-fi connection. Still cannot get the air fry option from the app. It does bake well and the microwave cook very even. Overall like the oven and microwaves performance but do not like the control panel.