Customer Reviews for Whirlpool - 30 inch 6.4 Total Cu. Ft. Combo Wall Oven with Air Fry When Connected - Black
Customer Rating
4
Great Product - Lousy Literature
on August 17, 2024
Posted by: Karen B
from Smyrna, DE
[This review was collected as part of a promotion.] When we bought our new home, it came with all new whirlpool appliances. The wall oven is my favorite of all the appliances. I love it. YET, I gave it 4 stars! What's up? Your book of how it works its terrible. I do not even know how to set the clock, I have to use my phone for a timer and I just know to subtract 8 minutes when I need the time. I figure things out by guess or by gosh. I must admit, I am an old lady of 77. I am going to try to find u-tubes on it. It bakes beautifully. My husband turned the over off on me today, when he used the microwave. Haha. That's a by gosh! There was a link to go to for a book about the oven; however, it was the same book that came with it which is really not good. I suppose I will have it figured out just before they tote me off to assisted living.
[This review was collected as part of a promotion.] I bought this oven because my last one lasted less than 7 years. The repair guys recommended this brand. They said it has less repairs. I’m hoping that is true. So far I like it. I haven’t used it much yet. I like the assisted cooking feature. I wish it came with an operation Manuel at least a basic one. I went to internet and found the manual. Anyway I’m older and not computer literate so it takes me twice as long to find things. That’s what I would improve on. I’m sure it does a lot more than what I have figured out.
[This review was collected as part of a promotion.] Both microwave and oven are efficient and work well. One minor issue is that the clock keeps gaining time. But overall I am very happy.
[This review was collected as part of a promotion.] We've had this just over a month and absolutely love it! Both the oven and the microwave are so easy to use, yet "high tech".
[This review was collected as part of a promotion.] The unit is only 4 years old. TERRIBLE! How Terrible should I say?
Response from whirlpool.comBy Whirlpool Team, Consumer Care, July 31, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 569843. We’re looking forward to hearing from you. Marcos O
[This review was collected as part of a promotion.] This oven came with the house we purchased. It was new. WE find it VERY difficult to manage the oven settings. It is fine getting the correct temperature but turning the oven off is ridicules, There needs to be a simple way! There is nothing in the manual we have,