Customer reviews from whirlpool.com
Whirlpool - 30" Smart Built-In Single Electric Wall Oven with Air Fry - White
Average customer rating
3.9
(195 Reviews)
Rating breakdown 195 reviews
5 Stars
101
4 Stars
36
3 Stars
23
2 Stars
8
1 Star
27
70%of customers recommend this product.
(
83 out of
118)
Customer Reviews for Whirlpool - 30" Smart Built-In Single Electric Wall Oven with Air Fry - White
Customer Rating
1
I don't recommend
on April 4, 2024
Posted by: cj14
from texas
[This review was collected as part of a promotion.] hard to set the cooking times as you have to apply the exact amount of pressure to the touchpad. I had to download the app and set the cook times on the phone which is pretty inconvenient. I had a 25yr old friend try it also and he said it's not user friendly so this has nothing to do with being a Boomer.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 9, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 513951.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Door closed while broiling
on March 29, 2024
Posted by: Janene
from Colfax, CA
[This review was collected as part of a promotion.] Love everything so far. I haven’t tried every cooking method yet (airfryer or convection). My only complaints so far are: no manual except online. And in the manual, it never said that you have to leave the door “closed” when broiling. We thought the broiler was broken. Every oven I’ve ever owned (I’m 70 years old), you always were told to leave the door open a crack during broiling. Finally figured it out watching some YouTube videos on newer ovens.. Since then a lot of other people with new ovens, told us they had the same thing happen. The broiler turns off every time you open the door. Glad we figured it out before the repair came out!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Junk
on March 27, 2024
Posted by: Hjhju
[This review was collected as part of a promotion.] The lack of instructions is pathetic. It took forever to set the clock…well, find where you set it, because for some reason there isn’t a clock icon. It’s ridiculous to have only digital controls. You have to press items 5-6 times to get it to accept your choice. You need to take some lessons from Apple if you want to use digital controls! Also, the lack of an “off” button is a safety issue.. I had to search online and saw many individuals felt the same way. As a result, my first meal was cold. Overall, junk. I didn’t have a choice as this was in a new home, and now I’ll have to hope I can find a replacement that fits or buy a toaster oven..both a waste of my money.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 27, 2024
We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. We know that can be disheartening; especially when you have just purchased a new and you have high expectations for it. We’re sorry that we are not meeting/delivering these expectations.
Please visit this link to download a cpoy of the control guide for your model oven. http://spr.ly/6426ZkiLG
Please visit this link to download a cpoy of the control guide for your model oven. http://spr.ly/6426ZkiLG
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good features, but no instructions
on March 23, 2024
Posted by: Irritated
from Central Texas
[This review was collected as part of a promotion.] Seems to be a good product, but there was no user's manual with it, nor is there one available online.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Everything works great! We like it!
on March 23, 2024
Posted by: Wave5
from Oro Valley AZ
[This review was collected as part of a promotion.] This came with our new house and it is great!, we really enjoyed using it!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on March 22, 2024
Posted by: linda
(This review was collected as part of a promotion.) Took a long time to arrive 3 months! Ilike it so far but haven't done too much experimenting. Would like more instruction but couldn't seem to find any on line in English.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Happy Cooker
on March 17, 2024
Posted by: Whirlgirl
[This review was collected as part of a promotion.] So far I am in love with the oven! It was hard to find black and this is perfect!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great performance at a great price point
on March 16, 2024
Posted by: LisaC
from Dallas, TX
[This review was collected as part of a promotion.] We ended up with this oven mostly because it fit our wall space. We were hoping to go higher end with a Bosch but they didn’t fit so I had low expectations of this oven. However I have been blown away with the performance of this oven especially at this price point. It heats up quickly (at least on comparison to our previous oven and love the rapid heat function) it is quite I hardly know it’s on, and it does not kick out a ton of heat - all huge issues I had with my previous kitchen aid oven. The interface can be a bit sensitive to touch but once you get the hang of it, it’s fine. So far it cooks well and the air fryer feature is fantastic, my kids love that. Again blown away with the performance at this price point, I highly recommend!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com