Customer reviews from whirlpool.com
Whirlpool - 30" Smart Built-In Electric Combination Wall Oven with Air Fry - Fingerprint Resistant Stainless Steel
Average customer rating
3.9
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
13
4 Stars
6
3 Stars
4
2 Stars
1
1 Star
3
58%of customers recommend this product.
(
7 out of
12)
Customer Reviews for Whirlpool - 30" Smart Built-In Electric Combination Wall Oven with Air Fry - Fingerprint Resistant Stainless Steel
Customer Rating
5
Very happy!
on March 11, 2024
Posted by: Jodi E
from Northern Colorado
[This review was collected as part of a promotion.] So far very happy with this appliance. Wish that the owners manual had more information about how to operate it. Overall we’re very happy with it. Very attractive appliance as well!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the digital technology
on March 24, 2024
Posted by: 4lunatics
from Chula Vista, CA
[This review was collected as part of a promotion.] Love the new digital technology! The unit is sleeker because it doesn't have all those crazy buttons on the control panel. Super easy to use.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terrible product and customer service
on September 4, 2024
Posted by: te123
[This review was collected as part of a promotion.] Inner glass was broken just using one time.
Customer service is terrible.
Customer service is terrible.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 6, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 588118.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Hard to operate
on October 5, 2024
Posted by: Bulldogg
from Puyallup, Washington
[This review was collected as part of a promotion.] Purchased new home that had this oven. So far we have found it very hard to use. Hard to get through the complicated keypad.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works as expected
on October 7, 2024
Posted by: Arkay
[This review was collected as part of a promotion.] I have been using the product for few weeks. So far, I've not had any issues. I was looking for good reviews while buying this product. If I find any issues I'll update here.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Wall Oven Microwave Combo with Air Fry
on December 8, 2024
Posted by: Novis
[This review was collected as part of a promotion.] I have had this product for over a week and so far, very pleased with it.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Enjoying our new oven
on December 17, 2024
Posted by: My whirlpool dishwasher
[This review was collected as part of a promotion.] Just moved in to our new home and last nite we did pork chops on air fried setting turned out wonderful.
Written by a customer while visiting whirlpool.com
Customer Rating
3
OK but not Great
on December 30, 2024
Posted by: RWG!
[This review was collected as part of a promotion.] It works but we find the technical documentation on how to operate it lacking. There are things listed in the operations instructions that just do not exist on the appliance. Example: The instructions reference a "cancel" button/function but there is no such button on the unit. However we determined that if you tape either the Oven or Microwave button and go back to the clock, everything gets cancelled. It would have been nice to find that in the ops manual. Also, your website is weird/redundant. Warranty registration process is baffling too. If I log into my account, and go to tech support, I have to re-enter the model and serial number, which is redundant since the web page prominently displays the model and serial number. There are more than 20 characters regarding the model and serial number. As such, you are asking your customers to key in "millions" of characters to access info. Your models and serial numbers are "alphabet soup" and not easily remember. Therefore you are frustrating your customers. I suggest you find ways to sync the data for the sake of you customers and your own.Data entry errors create problems. Also, your website is just a big "marketing click bait mess". If I am looking for support information I don't want to be bombarded with marketing messages. Support means support, not another opportunity to push other products and services.
Written by a customer while visiting whirlpool.com