Customer reviews from whirlpool.com
Whirlpool - 30" Smart Built-In Electric Combination Wall Oven with Air Fry - Stainless Steel
Average customer rating
3.7
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
15
4 Stars
7
3 Stars
5
2 Stars
2
1 Star
5
53%of customers recommend this product.
(
8 out of
15)
Customer Reviews for Whirlpool - 30" Smart Built-In Electric Combination Wall Oven with Air Fry - Stainless Steel
Customer Rating
1
Broken and I have not used it at all
on March 23, 2026
Posted by: Tseegii
from Ypsilanti
[This review was collected as part of a promotion.] Not happy with it all. It was broken from the beginning, and it has been over 2 months since they have been trying to fix it. The technician came 3 times, and on the last visit, he forgot the necessary parts! Now we have to reschedule again. Currently, I am a single, full-time working mom with 3 kids, and it has been challenging not being able to use the oven.
Also, the microwave attached to it is very weak. I have to wait longer to defrost things!!!
Also, the microwave attached to it is very weak. I have to wait longer to defrost things!!!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, March 24, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Wall Oven. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 938878.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 938878.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Microwave has many cool features.
on March 4, 2026
Posted by: Vayko
(This review was collected as part of a promotion.) Purchased for new home; been very pleased with the product. Love the height of the oven and the microwave.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
No "Off" indication.
on February 10, 2026
Posted by: pk001
from South Lyon, Michigan
[This review was collected as part of a promotion.] I am totally frustrated with the oven not having a clear "off" function. I repeatedly find the oven still running long after I thought I had turned it off. Why is there no clear indication on the control panel that it is either ON or OFF?
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Microwave issue
on January 6, 2026
Posted by: Anne1331
I have this unit as a replacement for one that did not hold a temperature. This one has a turntable that makes a loud noise. Apparently this has been an ongoing problem. Up until now they have just replaced the unit. So now they tell me they are manufacturing a fix for it...a plate where they are going to drill new holes. We know how holes drilled next to holes in a moving device don't work. And they say it will be 16 weeks before they have it...maybe. The fact that they are manufacturing a special piece shows it is a frequent problem.
Response from whirlpool.comBy Branded Team, Consumer Care, January 7, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Wall Oven. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at
https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Wall Oven model/serial number, and reference Case # 897356
We’re looking forward to hearing from you.
Christy T
https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Wall Oven model/serial number, and reference Case # 897356
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1
Broke after 10 months
on October 10, 2025
Posted by: Lorraine
I loved the oven unfortunately, it broke after 10 months and I can't get it repaired.
Response from whirlpool.comBy Branded Team, Consumer Care, October 14, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Wall Oven. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at
https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Wall Oven model/serial number, and reference Case # 819948.
We’re looking forward to hearing from you.
Marie Q
https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Wall Oven model/serial number, and reference Case # 819948.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
on September 22, 2025
Posted by: Mdd92
[This review was collected as part of a promotion.] Loving the ease of use. Kinda threw me that the oven shuts off by itself, and it would be nice to have that I go clearly stated in the use manual or the quick start info.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great look
on September 11, 2025
Posted by: JM121
[This review was collected as part of a promotion.] Unit has only been in use for about 2 weeks. We're still learning all the features.
So far we love it, my wife loves the air fryer.
So far we love it, my wife loves the air fryer.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Very functional
on July 15, 2025
Posted by: RSSS
[This review was collected as part of a promotion.] It looks and works great! Unfortunately the settings button stopped working 1 month in and it is very difficult to get answers on how to fix it.
Written by a customer while visiting whirlpool.com