Customer reviews from whirlpool.com
Whirlpool - 27" Smart Built-In Electric Convection Double Wall Oven with Air Fry - Stainless steel
Average customer rating
4.2
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
20
4 Stars
7
3 Stars
1
2 Stars
1
1 Star
4
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Whirlpool - 27" Smart Built-In Electric Convection Double Wall Oven with Air Fry - Stainless steel
Customer Rating
5
New Oven
on November 16, 2024
Posted by: Claire
from Saint Louis, MO, USA
[This review was collected as part of a promotion.] I love the larger size (compared to my last one), the clear glass to see what's cooking, and the lights on the side to really see what's cooking.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Cooks to Perfection!
on December 3, 2024
Posted by: Carl
[This review was collected as part of a promotion.] After about a month of operation and its being put through its paces cooking our Thanksgiving turkey, our new Whirlpool double oven is just wonderful. The Turkey was cooked to perfection in exactly the time suggested. In addition, I love the large digit clock in the faceplate, which gives me the correct time from a distance.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Worst oven I've ever seen.
on December 11, 2024
Posted by: AMS2
from Texas
[This review was collected as part of a promotion.] Complete computerized controls on this oven were obviously programmed by someone that has never baked or broiled with an oven. > Having one control panel for both ovens is a complete waste of time and makes it almost impossible to control both ovens when their both in use due to the multiple programming steps that must be used. > The touch screen control panel is very difficult to use since sometimes it doesn't react to a touch or takes 5 -10 to respond with no indication that it is working to catch up. > The company does not provide a complete user manual for the model purchased and the instructions given have a 1 in 5 chance of being the instructions to your oven. STRONGLY SUGGEST GOING BACK TO MANUAL CONTROLS ON YOUR OVENS!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 12, 2024
Hello,
Thank you for your review. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or concerns with your Oven please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #639354.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or concerns with your Oven please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #639354.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
No directions
on December 24, 2024
Posted by: Gerda
from Mo
[This review was collected as part of a promotion.] Clock runs fast 1 minute per week
No clearly marked Off button
Please send directions with the oven the piece of paper didn't give all the features of this oven. It's trial and error until we can find what we are looking for.
No clearly marked Off button
Please send directions with the oven the piece of paper didn't give all the features of this oven. It's trial and error until we can find what we are looking for.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on January 23, 2025
Posted by: none
from Horseshoe Bend, AR
[This review was collected as part of a promotion.] I have only have made 3 things so far. Wish it had an off button.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool Wins !
on February 26, 2025
Posted by: jkb3145
[This review was collected as part of a promotion.] This Whirlpool was a necessary replacement for an older Kitchen Aid double oven..Oh my gosh--it is so much easier to use; quiet and very...well,perfect!!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Seems like it will be really great, once working
on April 22, 2025
Posted by: Boop
[This review was collected as part of a promotion.] Well, kinda have a problem rating it, as it does not work. It was purchased new -- still in unopened box, -- installed, powered up, but it displays an error code F8OE, indicating a fan is not working properly. At this time, we are trying to contact your service folks to come and repair it.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 22, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Microwave model/serial number, and reference Case # 711745.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
New replacement ovens
on July 5, 2025
Posted by: Wall ovens
from Just outside Washington DC
[This review was collected as part of a promotion.] Nice looking ovens. So far it cooks great. Having an issue understanding when pre-heat for broiling is ready.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com