Customer Reviews for Whirlpool - 27 inch Smart Built-In Electric Combination Wall Oven with Air Fry - Stainless Steel
Customer Rating
4
Tec end of appliance
on April 3, 2025
Posted by: Bob 76
[This review was collected as part of a promotion.] My micro/oven seems to work great but having trouble with getting manuals on line with app not being computer savi is a problem with some things
[This review was collected as part of a promotion.] This unit replaced a ten year-old Whirlpool Gold wall unit that came with our home. We love our new oven/microwave. The only negative was the non-caring customer “service” rep who was of minimal assistance when setting up our app/wi-fi. Not customer focused at all. Not what I’ve come to expect as a loyal Whirlpool customer since 2002.
[This review was collected as part of a promotion.] I bought this a few weeks ago and have been using it for about 2 weeks. Frankly usage was a hugh learning curve for me. It took several mishaps to figure out how to turn the oven off. Now that I can easily use both microwave and oven it's a terrific product. I just didn't realize it was a SMART oven!!🙃
[This review was collected as part of a promotion.] My new combination oven/microwave is great. I wished there had been a manual!!! I’m sure there’s a lot I’m don’t know
[This review was collected as part of a promotion.] Worst appliance I’ve ever owned. Difficult to operate. Complete manual not available even online. Supposed to have air fryer “when connected”. No one knows how to connect it! Don’t buy this oven micro combo appliance. Anything is better
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 24, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6422oW3R2 or Direct Message on Instagram http://spr.ly/6426oW3RA, so we can look into this matter further for you. When responding please include your contact information and reference Case # 598483 We’re looking forward to hearing from you. Jacob W.