Customer reviews from whirlpool.com
Whirlpool - 27 inch Smart Built-In Electric Combination Wall Oven with Air Fry - Stainless Steel
Average customer rating
4.2 out of 5
4.2
(80 Reviews)
Open Ratings Snapshot
Rating breakdown 80 reviews
5 Stars
44
4 Stars
19
3 Stars
11
2 Stars
2
1 Star
4
83%of customers recommend this product. 
(
40 out of 48
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 27 inch Smart Built-In Electric Combination Wall Oven with Air Fry - Stainless Steel
Customer Rating
4 out of 5
4
Nice unit
on September 10, 2026
Posted by: Monteman
[This review was collected as part of a promotion.] The alarm even when set at high is not very loud to hear. How do we get a louder alarm?
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Easy to use the digital control panel
on September 2, 2026
Posted by: dan1943
[This review was collected as part of a promotion.] No problem in quickly adjusting to the different control system. Rather than the usual buttons or numeric panel, selections are all in an easy-to-use screen.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2 out of 5
2
small touch screen is not an "improvement"
on August 31, 2026
Posted by: pat&pam
[This review was collected as part of a promotion.] control panel is too small. tiny fingers are needed. normal adult fingers need to double and triple-attempt to touch the precise spot for desired function. I am 5'10" and need to hunch/stoop a bit to have proper visual alignment to touch the small spot for my desired function. I have had a few weeks of practice and haven't improved much--and I am not a slow learner. rotation disk works great but it sqeaks.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 3, 2026
Thank you for your review. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or concerns with your Oven, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information, reference Case # 24821909, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Disappointed
on August 23, 2026
Posted by: MMcKnz
[This review was collected as part of a promotion.] Like the oven features, but it stopped working within 6 months of purchase.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Social Care Team, Consumer Care, August 26, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Whirlpool® Wall Oven no longer working. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24684190.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Beautiful sleek design
on August 19, 2026
Posted by: Judi132
[This review was collected as part of a promotion.]
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Old person learning the new
on July 22, 2026
Posted by: Tahode
[This review was collected as part of a promotion.] As an older person, I was reluctant to buy a smart oven but at this point, I think that is all what is available. Needless to say, I am glad I did. I love the way the black one looks it compliments the black trim on some of my other appliances and is easier to clean. I have connected it to Wi-Fi, but I have not engaged the remote as at this point I don’t see a need for it. The microwave is easy to use and the oven bakes right on. I have not used the air fryer or the convection on it however, I am looking forward to learning how to use those new things.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Excellent electronics dashboard
on July 22, 2026
Posted by: Bruce4
[This review was collected as part of a promotion.] Intuitive navigation of electronic dashboard. No complaints.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great Oven
on July 14, 2026
Posted by: Jimboslowpoke
[This review was collected as part of a promotion.] So far, we love the oven/microwave combination. Our previous Whirlpool oven lasted 27 years and I can only hope this one lasts just as long.
Written by a customer while visiting whirlpool.com
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