Customer reviews from frigidaire.com
Frigidaire - 24" Front Control Built-In Plastic Tub Dishwasher with MaxDry, 54 dBA - Black
Average customer rating
4.6
(1,137 Reviews)
Rating breakdown 1,137 reviews
5 Stars
820
4 Stars
244
3 Stars
46
2 Stars
12
1 Star
15
Customer Reviews for Frigidaire - 24" Front Control Built-In Plastic Tub Dishwasher with MaxDry, 54 dBA - Black
Customer Rating
3
Very quiet but small.
on May 10, 2024
Posted by: Matter0521
[This review was collected as part of a promotion.] Very quiet which is a huge bonus, but it's very small compared to my old dishwasher. I also don't care for how the bottom rack is. My plates don't stand as well as they did in my old one. Them seem to just lean into each other so it makes me worried they won't get as clean. Easy enough to use though. Does a great job as far as I can tell so far.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 13, 2024
Hello there. We're glad to hear that your appliance is working well and that you like it in your home. We also understand that there are some designs that do not meet your expectations. We hope that we can continue to satisfy you and help you so that you can provide your 5-star rating in the future. If you require any assistance, kindly reach out to us via chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
New dishwasher in Texas
on May 14, 2024
Posted by: Banderson0091
[This review was collected as part of a promotion.] This dishwasher requires no prewashing! What a great time saver!!
Written by a customer while visiting frigidaire.com
Customer Rating
3
It cleans
on May 15, 2024
Posted by: Hwec1a
[This review was collected as part of a promotion.] Moved into a new build home this came with it. Cleans as it should but is so loud I can hear it up stairs. Came from my old house that had a whirlpool it was beyond quiet. If I had an option I would have paid extra for the whirlpool.
Response from frigidaire.comBy Owen, Online Outreach Specialist, May 17, 2024
Hello Hwebb78,
Thank you for taking time to provide us your review and experience! and Thank you for bringing this up to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Thank you for taking time to provide us your review and experience! and Thank you for bringing this up to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
3
on May 22, 2024
Posted by: Hgaz
[This review was collected as part of a promotion.] Good machine generally speaking. Three points I would make:
Stem Wine Glasses cannot be washed except by placing them horizontally.
When you pull out the bottom rack, the rear rollers come off the guide rails
The black interior makes it a bit more difficult to see
Stem Wine Glasses cannot be washed except by placing them horizontally.
When you pull out the bottom rack, the rear rollers come off the guide rails
The black interior makes it a bit more difficult to see
Response from frigidaire.comBy Maria, Online Outreach Specialist, May 23, 2024
We want to personally thank you for sharing your important quality concerns and experience with us. One of our goals is to deliver excellent customer service. Your feedback is helpful to us, and we'll make sure that it has not gone unnoticed. If you have any additional suggestions, comments, or concerns please let us know! You can always connect with us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Dishwasher
on May 28, 2024
Posted by: BRZOMA
[This review was collected as part of a promotion.] Everything is perfect, except I would not have bought one with a dark color interior.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Quite
on June 10, 2024
Posted by: Calecana
[This review was collected as part of a promotion.] Quiter than expected. Doesn't have adjustable top rack. I miss that feature vs my old washer. Cleans well.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Low priced dishwasher
on June 11, 2024
Posted by: Paul D F
[This review was collected as part of a promotion.] Price for dishwasher was very economical, but you get what you pay for. Interior is smaller than last dishwasher I had.
Response from frigidaire.comBy Christi, Online Outreach Specialist, June 12, 2024
Thank you for taking the time to give us a review, Paul D F. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
3
Its ok
on July 7, 2024
Posted by: Gregg T
[This review was collected as part of a promotion.] My only gripe on this unit is the control buttons feel very cheap, they are hard to depress, I know its not the most expensive model but how hard is it to make comfortable easy to push buttons. Besides that issue the unit works fine.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 9, 2024
Thank you for sharing your feedback with us, Gregg. We want you to that we regularly use consumers' feedback for the continuous improvement of our product lines. Our team will evaluate your review to help in implementing future design improvements. Should you require any assistance, please do not hesitate to connect with us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com