Customer reviews from frigidaire.com
Frigidaire - 24" Front Control Built-In Plastic Tub Dishwasher with MaxDry, 54 dBA - Black
Average customer rating
4.6
(1,197 Reviews)
Rating breakdown 1,197 reviews
5 Stars
861
4 Stars
257
3 Stars
50
2 Stars
14
1 Star
15
Customer Reviews for Frigidaire - 24" Front Control Built-In Plastic Tub Dishwasher with MaxDry, 54 dBA - Black
Customer Rating
5
Great dishwasher
on January 11, 2026
Posted by: Silvery 2025
[This review was collected as part of a promotion.] We acquired this Frigidaire dishwasher as a replacement for our previous Frigidaire model, purchased in 2016, which was deemed irreparable. Following a thorough review of available options, I selected this particular unit. It operates with remarkable quietness and delivers exceptional cleaning performance. We are highly satisfied with our new Frigidaire dishwasher and anticipate purchasing another Frigidaire appliance when the need arises in the future.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 13, 2026
Hi there. Thank you for sharing your experience! We’re thrilled your new Frigidaire dishwasher is operating quietly and cleaning so well. We’re glad it’s meeting your expectations and look forward to serving you with future Frigidaire appliances.
If you ever need assistance, our support team is available Mon–Fri, 8:30 a.m.–8:00 p.m. EST at 1‑800‑374-4432 or via Live Chat on Frigidaire.com.
Best Regards,
Ruth
If you ever need assistance, our support team is available Mon–Fri, 8:30 a.m.–8:00 p.m. EST at 1‑800‑374-4432 or via Live Chat on Frigidaire.com.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire dishwasher
on January 11, 2026
Posted by: Thun36
[This review was collected as part of a promotion.] Replaced an older dishwasher, fit perfectly and easy to install. It is quieter and much more effervescent. Very happy with the purchase.
Response from frigidaire.comBy Angel, Online Outreach Specialists, January 12, 2026
Hi, Thun36! Thanks for sharing! We’re happy to hear your Frigidaire dishwasher is a perfect fit for your kitchen, easy to install, and running quietly and efficiently. If any questions come up, feel free to contact us via Live Chat at frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
3
Decent sometimes, but not consistent
on January 12, 2026
Posted by: LyssWig
[This review was collected as part of a promotion.] I've used the dishwasher a handful of times, but each time is not consistent. Most of the dishes will be clean, except for a few. I've tried putting the dishes different ways, but there's always a handful that comes out dirty and I have to handwash. It's not a bad unit, but I wish I could feel confident that all the dishes will be clean once I run the cycle.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 13, 2026
Hi there. We’re truly sorry to hear your dishwasher isn’t consistently cleaning your dishes. We understand how frustrating it can be to run a cycle and still have to handwash some items. Your experience matters to us, and we want to help you get the most out of your appliance.
Our support team is available Monday through Friday, 8:30 a.m.–8:00 p.m. EST, and you can reach us either by phone at 800‑374‑4432 or via Live Chat on Frigidaire.com. We’d be happy to walk through troubleshooting steps or schedule a service visit if needed.
Thank you for sharing your feedback, and we appreciate your patience as we work to make this right.
Best Regards,
Ruth
Our support team is available Monday through Friday, 8:30 a.m.–8:00 p.m. EST, and you can reach us either by phone at 800‑374‑4432 or via Live Chat on Frigidaire.com. We’d be happy to walk through troubleshooting steps or schedule a service visit if needed.
Thank you for sharing your feedback, and we appreciate your patience as we work to make this right.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Can't Live Without One!
on January 12, 2026
Posted by: BHardLair
[This review was collected as part of a promotion.] I bought a new build home with all appliances included. So glad that they were bc this is a very nice dishwasher. Solid construction and quality materials. Doesn't feel flimsy and cleans well with the Cascade I use. As everyone knows, they also work amazingly as a dish dryer for those times I or my daughter wash by hand :D The only complaint I have is the drying function. That seems to never work well in any dishwasher I've had personally or even the fairly expensive ones I bought for my jobs breakroom. Overall, I am totally happy with it!
Response from frigidaire.comBy Reed, Online Outreach Specialist, January 14, 2026
Thank you so much for sharing your experience with us! We’re delighted to hear that you’re enjoying your dishwasher and that you’re impressed with its solid construction, quality materials, and cleaning performance. It’s great to know it’s working well with your Cascade detergent—and we love your note about it doubling as a dish dryer after handwashing 😊
We also appreciate your honest feedback regarding the drying performance. Your comments are valuable and help us continue to improve. We’re glad to hear that overall, you’re very happy with your dishwasher.
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com, or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET, and Saturday, 9am–6pm ET.
– Reed
We also appreciate your honest feedback regarding the drying performance. Your comments are valuable and help us continue to improve. We’re glad to hear that overall, you’re very happy with your dishwasher.
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com, or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET, and Saturday, 9am–6pm ET.
– Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great appliances
on January 13, 2026
Posted by: Investa
[This review was collected as part of a promotion.] Can’t complain
Response from frigidaire.comBy Maico, Online Outreach Specialist, January 15, 2026
Thank you for your feedback, Investa! We’re glad to hear that things are going well with your Frigidaire appliance.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
2
Difficult to Load
on January 13, 2026
Posted by: Benwa
I found this DW to be very difficult to load dishes so that the entire load gets clean. Works fine if all you have are plates. Broke two wine glasses because there's just no right place to put them.
I have also had loads finish without the soap dispenser opening.?!
I have also had loads finish without the soap dispenser opening.?!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 15, 2026
Hi there. We’re sorry to hear about the issues you’ve had with your dishwasher. It can be tricky to get a full load completely clean if items aren’t placed optimally, especially delicate items like wine glasses. The soap dispenser not opening is also frustrating—we understand how inconvenient that must be.
Our support team can walk you through loading tips and check the dispenser functionality to make sure it works properly. You can reach them Mon–Fri, 8:30 a.m.–8:00 p.m. ET at 800‑374‑4432 or via Live Chat at Frigidaire.com. We want to help you get the most from your dishwasher!
Best Regards,
Ruth
Our support team can walk you through loading tips and check the dispenser functionality to make sure it works properly. You can reach them Mon–Fri, 8:30 a.m.–8:00 p.m. ET at 800‑374‑4432 or via Live Chat at Frigidaire.com. We want to help you get the most from your dishwasher!
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
Dishwasher
on January 14, 2026
Posted by: MMD2026
[This review was collected as part of a promotion.] It’s a standard dishwasher, it feels a little cheap and is loud. However it seems to get the job done ok once it was retired. Time will tell.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 15, 2026
Hi there! Thank you for taking the time to share your thoughts. We appreciate your honest feedback and understand your perspective. While we’re sorry to hear that the dishwasher feels louder and less substantial than expected, we’re glad to know it appears to be getting the job done now that it’s been properly installed.
We recognize that sound level and build quality are important factors, and your comments are helpful in highlighting areas where expectations may not have been fully met. As you noted, long-term performance matters, and we hope the unit continues to serve you well over time.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We recognize that sound level and build quality are important factors, and your comments are helpful in highlighting areas where expectations may not have been fully met. As you noted, long-term performance matters, and we hope the unit continues to serve you well over time.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
2
Noisy little dishwasher
on January 14, 2026
Posted by: Moriah M
[This review was collected as part of a promotion.] This dishwasher came with my new build. I find it distractingly noisy...it sounds like water is running out onto my floor! It doesn't smell very nice after a few (well rinsed) dishes are places inside. It takes a long time to run a cycle as well. I will be replacing this within the year...
Response from frigidaire.comBy Maico, Online Outreach Specialist, January 16, 2026
Hi Moriah, thank you for sharing your experience with your new dishwasher. We’re very sorry to hear that it’s been noisy, has an unpleasant odor, and takes longer than expected to complete a cycle. We understand how disruptive noise can be, especially in an open-concept kitchen, and how disappointing it is when a dishwasher doesn’t perform as smoothly as you hoped.
Regarding the issues you described:
Noisy operation (sounds like water running onto the floor):
1. Ensure the dishwasher is level. Uneven positioning can amplify noise.
2. Check that the lower spray arm is not hitting dishes or the racks.
3. Verify that the dishwasher is fully loaded according to manufacturer instructions; overloading or improper placement can increase noise.
4. Inspect the drain hose to make sure it’s properly positioned and not kinked.
Long cycle times:
1. Make sure the water supply is fully open and providing sufficient pressure.
2. Using high-heat or sanitize cycles can naturally extend run times; try using a standard wash cycle to compare.
3. Check and clean the filter at the bottom of the dishwasher; a partially clogged filter can slow water flow and lengthen cycles.
For odors, make sure to regularly clean the filter and wipe down the interior, including the door gasket and spray arms. Running a cleaning cycle with a dishwasher-safe cleaner can also help.
If these steps don’t resolve the issues or you’d like additional guidance, please join us via Live Chat on our website or contact Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and would be happy to help troubleshoot further.
We’re very sorry for the frustration you’ve experienced, and we appreciate you sharing your feedback. - Maico
Regarding the issues you described:
Noisy operation (sounds like water running onto the floor):
1. Ensure the dishwasher is level. Uneven positioning can amplify noise.
2. Check that the lower spray arm is not hitting dishes or the racks.
3. Verify that the dishwasher is fully loaded according to manufacturer instructions; overloading or improper placement can increase noise.
4. Inspect the drain hose to make sure it’s properly positioned and not kinked.
Long cycle times:
1. Make sure the water supply is fully open and providing sufficient pressure.
2. Using high-heat or sanitize cycles can naturally extend run times; try using a standard wash cycle to compare.
3. Check and clean the filter at the bottom of the dishwasher; a partially clogged filter can slow water flow and lengthen cycles.
For odors, make sure to regularly clean the filter and wipe down the interior, including the door gasket and spray arms. Running a cleaning cycle with a dishwasher-safe cleaner can also help.
If these steps don’t resolve the issues or you’d like additional guidance, please join us via Live Chat on our website or contact Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and would be happy to help troubleshoot further.
We’re very sorry for the frustration you’ve experienced, and we appreciate you sharing your feedback. - Maico
Written by a customer while visiting frigidaire.com