Customer reviews from lenovo.com
Lenovo - ThinkPad T14 Gen 4 14" Touch-screen Laptop- i7 with 16GB memory- 512GB SSD - Gray
Average customer rating
4.6
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
47
4 Stars
12
3 Stars
2
2 Stars
3
1 Star
0
98%of customers recommend this product.
(
48 out of
49)
Customer Reviews for Lenovo - ThinkPad T14 Gen 4 14" Touch-screen Laptop- i7 with 16GB memory- 512GB SSD - Gray
Posted by: Phyllis7
from California
Verified Purchase:Yes
Battery life hasn't been that great. It works great aside from that
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Chris Trombo
from Sayville, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the ThinkPad. A great machine for work (financial services industry). Very powerful, lightweight, and the battery lasts a long time.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Jason6226
from Daphne, AL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love these laptops, never have issues on installation.
Written by a customer while visiting lenovo.com
Posted by: Kevin LXL
from Boston, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] My company picked this laptop for me, and I was happy and impressed with its quick responding time and fast task-processing time.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Mt Airy Dude
from Philadelphia, PA, USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Overall, a very good and will designed machine, but I'm only giving 4 stars because things that should be repairable are not. I bought this 4th generation T14 to replace a 1st generation T14 that died after only three years of very light use (one of its USB ports had died some time before that). Both machines have the memory permanently soldered to the motherboard, and you can't disable the soldered memory and just use memory in the expansion slot, so if the memory goes (as mine did) you need a new motherboard. Also, the keyboard is good, but not as good as the more sculpted keys on previous ThinkPads. Lenovo should stop dropping important features (sculpted keys, batteries that can be swapped out by the customer, memory that can be easily replaced) just because doing so makes the machine thinner and lighter and cheaper to manufacture. Finally, Lenovo has gone from a standard size cable lock slot on the 1st gen. to a nano-size on the 4th gen. without warning customers, so I got a nasty surprise when I took it on a trip and couldn't lock it in my hotel room with the standard Targus cable lock that I've used for years.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: rmccorcle
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have had all kinds of issues with this laptop. Connecting to the internet on a consistent basis, and speaker problems.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, September 9, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for any inconvenience you experienced. We understand what you might have been going through. As you are facing multiple issues, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
3
Decent but not without flaws
on August 3, 2023
Posted by: Jimkerr
from Los Angeles, CA
I've had this laptop for about 16 months and has a couple really annoying flaws. At least twice a day the Bluetooth stops functioning. I have to go into Windows settings and disable then enable Bluetooth. Then the WiFi connection becomes unstable for a few days. I still prefer Lenovo over Dell though.
I would recommend this to a friend!
Response from lenovo.comBy Poornima _Lenovo, Customer Service, August 4, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: J Wiliam
Verified Purchase:Yes
[This review was collected as part of a promotion.] Sleek and lightweight - more than enough capacity and function for our business needs.
Written by a customer while visiting lenovo.com