Customer reviews from lenovo.com
Lenovo - ThinkPad T14 Gen 4 14" Touch-screen Laptop- i7 with 16GB memory- 512GB SSD - Gray
Average customer rating
4.6
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
47
4 Stars
12
3 Stars
2
2 Stars
3
1 Star
0
98%of customers recommend this product.
(
48 out of
49)
Customer Reviews for Lenovo - ThinkPad T14 Gen 4 14" Touch-screen Laptop- i7 with 16GB memory- 512GB SSD - Gray
Customer Rating
5
Definitely a step up from the older T-series
on December 13, 2023
Posted by: Steven Heicher
from Nashville, TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've been a Lenovo user for about a decade now, and I believe in the ThinkPad laptops for both work (I manage over 200 of them) and personal use. The T14 Gen4 I purchased for myself is replacing an E485 that I purchased for myself in late 2018, and short of how I can't upgrade that one to Windows 11 due to the processor, I would still be using it. I opted for the T14 this time around because they have a MIL STD rating, and I also wanted the 3 year onsite warranty. As it turns out, it's even lighter weight than the E series I purchase at work for our users (including myself). I'm loving how Lenovo includes an extra USB-C port now, and otherwise, it's as what I've come to expect from Lenovo Laptops. US-based warranty support (which I have used at work because I deal with a greater volume) is always a plus.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Anonymous_99
from California
Verified Purchase:Yes
Processor slower than expected.
Too many software updates
Speakers are terrible tor a $1k llaptop
Heavier than expected
Multi-monitor setting is not working like a carbon - why?
Too many software updates
Speakers are terrible tor a $1k llaptop
Heavier than expected
Multi-monitor setting is not working like a carbon - why?
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, January 3, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: TE CPA
from OSCEOLA, MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am not disappointed. The same THINKPAD quality that I have come to expect. However, I do wish LENOVO would adopt a magnetic power adapter)
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: ubiquitus
from Tallahassee, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] excellent laptop. this is one of the most robust ones we use.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: FBU IT
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's a great lightweight design. Comformtable for lady users.
Written by a customer while visiting lenovo.com
Posted by: BARBIEBABS
from Buffalo, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Replaced my 8 year old ThinkPad with this one. Reliable and love the slightly raised keys on the keyboard, my main reasons for buying the same laptop.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
The all rounder for the modern business pro.
on November 7, 2023
Posted by: Muffnman
from NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Solid and well rounded business laptop with all the modern day essentials. Backlit keyboard a plus. Webcam is competent, mic above average. More than enough ports, battery lasts as expected.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: AdminOfNon
from Wilmington, DE
Verified Purchase:Yes
[This review was collected as part of a promotion.] T14 is as great laptop. Slightly heavier than the T14s but includes an ethernet port.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com