Customer reviews from samsonite.com
Samsonite - Mobile Solution Deluxe Backpack - Silver Shadow
Average customer rating
4.6
(233 Reviews)
Rating breakdown 233 reviews
5 Stars
181
4 Stars
26
3 Stars
12
2 Stars
7
1 Star
7
87%of customers recommend this product.
(
150 out of
172)
Customer Reviews for Samsonite - Mobile Solution Deluxe Backpack - Silver Shadow
Posted by: Karina o
from Pa
Verified Purchase:Yes
Very elegant and comfortable bacpack that fits what i need. Using as an upgrade after dyper bag
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Klaisonsmom
from San diego, CA
Verified Purchase:Yes
I have been so impressed with this bag. The size, ease of zippers and the look of it is smashing. Very happy I bought it.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
3
Love this except nylon straps…
on September 17, 2023
Posted by: SmallTownSnob
from Lexington, KY
I wanted to give this bag 5 stars, but it will NOT stay on my shoulder. It slides off almost immediately — as soon as o throw it over my shoulder. I love everything else about it: the pockets, the bag shape, the space for, the color scheme, the luggage handle slide. It’s perfect (if only it would stay up on my shoulder and not fall off every time I move). Update the straps and you’ll have a new customer! I gave to my 9 yo niece….
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite-US, Samsonite-US Care Team, September 20, 2023
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. If there is anything we can assist with, please contact our team directly at warranty@samsonite.com.
Written by a customer while visiting samsonite.com
Customer Rating
1
Pockets don't fit Passport? WHAT?!?!?!?
on July 15, 2024
Posted by: DesertDweller
from California
Failed at the first hurdle. Went to put my passport into the packets in the outer zipped flap, the only small pockets in the bag, and they are not wide enough. How could you get that one basic detail wrong? It is virtually useless as a travel bag when you cannot quickly access your passport. Fishing around for it in a larger pocket that is 2 zippers inside the bag and also needs to be used for other things? Not a very mobile solution.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, July 16, 2024
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com
Posted by: Kara
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had recently purchased the deluxe backpack looking for my upcoming vacation with my family. I had tried 3 other backpacks before finding this one. It is the perfect size and the material is such a nice quality. The navy blue is a beautiful color and I love all the compartments for all of the different things I will be needing to carry on vacation. It isn't too big or too small! I can't wait to use it on my trip!
Written by a customer while visiting samsonite.com
Customer Rating
3
Love it but a few problems
on November 23, 2019
Posted by: Jamie
from Wisconsin
I really like this backpack but the shoulder straps are very slippery. They are made out of the same nylon as the rest of the backpack so they constantly slip off my shoulder. After taking this on one work trip the Metal Samsonite Logo on the front fell off. Wish this had a water bottle holder on the side. Overall this is a nice backpack that holds my necessities but could certainly benefit from improvements.
Pros: Easy To Access Items, Good Capacity, Lightweight, Stylish
Cons: Not easy to carry
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Vanessa
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] This bag is well made and serves it's intended purposes well (laptop/travel/baby bag). I selected caper green, and while I would describe my bag as such, the image I saw on the website was a bit different and so were my expectations. I do like the actual color though. Had it on in the rain briefly, and the water wipes right off. I think it should be noted that it came with a p65 warning tag. I wasn't amused, but seems everything carries it these days.
Written by a customer while visiting samsonite.com
Customer Rating
5
Love it!!!
on July 27, 2020
Posted by: Firefly
from Texas
Verified Purchase:No
Beautiful, very smart looking, and functional! Lots of thoughtful details and Samsonite quality. For the price I really don't think I could have done better. I know I'm gushing, but its hard to find perfect bags and this one is perfect--absolutely love it!!!
Pros: Easy To Access Items, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com