Customer reviews from lenovo.com
Lenovo - ThinkPad E14 Gen 5 14" Touch-Screen Laptop - Intel Core i7 with 16GB Memory - 512GB SSD - Black
Average customer rating
4.6
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
48
4 Stars
8
3 Stars
4
2 Stars
1
1 Star
1
92%of customers recommend this product.
(
45 out of
49)
Customer Reviews for Lenovo - ThinkPad E14 Gen 5 14" Touch-Screen Laptop - Intel Core i7 with 16GB Memory - 512GB SSD - Black
Posted by: Jim Bolinski
from Traverse City, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Business quality notebook at an affordable price, with plenty of power and storage
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Mayt shaw
from Colorado
Verified Purchase:Yes
[This review was collected as part of a promotion.] I recently bought this laptop because I'm going to school for cybersecurity and It has exceeded my expectations. I can multitask and do all my work without any issue because of the speed. Watching and streaming videos of any sort is really fast over all. I love the added security like the fingerprint reader and the camera shutter. It's very light compared to my other laptop which is a good thing cause I take it everywhere I go. All in all it's an amazing laptop and I highly recommend.
Written by a customer while visiting lenovo.com
Posted by: Michael Hubler
from Albany, Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] ThinkPad was easy to setup, has many desirable features and was relatively inexpensive
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: W A Mole
from Bennington, VT
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very high quality laptop with a super sturdy frame. The combination of the Intel i7 processor, 16GB of RAM and a 512GB solid state hard drive running on Windows 11 Pro give me all the speed and flexibility I need. This is our fourth ThinkPad laptop and each generation keeps getting better. The only feature I miss on this model is an SD card slot. Great Black Friday sales price!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
Very fast, good battery life, back-lit keyboard!
on November 27, 2023
Posted by: andymc
from Raleigh, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really like my new ThinkPad. I have 3 others that still work, but my most recent one was 10 years old and the battery charge wasn't lasting as long as I would like. I also wanted one with a back-lit keyboard. The new one is also quite a bit faster.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Kathryn224
Verified Purchase:Yes
[This review was collected as part of a promotion.] I use the laptop for pretty basic internet and word processing. It is pretty quick and seems sturdy without being too heavy. But the battery life is terrible, it only lasts around 4 hours even though I followed all the battery saver recommendations and don't do anything very battery-intense on it. And the display is not as clear as a Macbook.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, November 28, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
Please try utilizing the following link to assist in increasing your battery life:
https://support.lenovo.com/us/en/solutions/ht069687 (Easy Ways to extend Battery Life)
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
Please try utilizing the following link to assist in increasing your battery life:
https://support.lenovo.com/us/en/solutions/ht069687 (Easy Ways to extend Battery Life)
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Ken Review1
from Boston
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good Laptop. Works great and I haven't had any issues so far.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: ubiquitus
from Tallahassee, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] excellent machine. have bought several of these for our company
I would recommend this to a friend!
Written by a customer while visiting lenovo.com