Customer reviews from lenovo.com
Lenovo - ThinkPad E14 Gen 5 14" Touch-Screen Laptop - Intel Core i7 with 16GB Memory - 512GB SSD - Black
Average customer rating
4.7
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
40
4 Stars
7
3 Stars
3
2 Stars
0
1 Star
0
97%of customers recommend this product.
(
37 out of
38)
Customer Reviews for Lenovo - ThinkPad E14 Gen 5 14" Touch-Screen Laptop - Intel Core i7 with 16GB Memory - 512GB SSD - Black
Posted by: KBeauds
from Massachusetts
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had to do a lot of research to understand what exactly I was even looking for before I made my choice on this make and model. I'm positive it's got more power and security features than I even know what to do with, but after having some crap-tastic old laptops for years, I was ready to shell out for bells and whistles to ensure a seamless user experience for years to come. Not sure yet about the years to come part, but so far this baby is fast and allows me to have a stupid number of tabs open at once while still running at peak performance. It's quiet, the fan isn't working overtime, it doesn't heat up much at all, the battery lasts quite a long time, it's lightweight, and really, that's the gist of what I was after. I'm quite happy with it. Perhaps someday I'll understand all it's features, but for now, I'm rocking and rolling just fine!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Bill Rob
from Cicero, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not happy with this laptop. It just feels cheap. Laptop moves when typing on it. Screen is shiny, not matted, which makes an awful glare.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, June 12, 2024
Thanks for reaching us, we really appreciate your feedback! We are always trying to improve our Lenovo product to provide you with a better experience. We will be sure to pass your suggestion onto our concern team for their consideration as we move forward.
Thanks again.
Sincerely,
Poornima_Lenovo
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5
Inexpensive replacement for an old old notebook.
on April 13, 2024
Posted by: CGJiv
from Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was happy to find a replacement for my old Thinkpad 11e that didn't cost an arm and a leg
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
Same ThinkPad awesomeness--just a little thicker
on August 22, 2023
Posted by: Scot B
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a solid laptop. I have been buying ThinkPad X1 Carbons for my last 3 laptops, but I realized ultra-lightness and ultra-slimness weren't actually that important to me (it never leaves the house), so I got this one a little cheaper, but it still has everything I need. The ethernet port is actually nice (for rare specific occasions) too, which the slimmer ones don't have. I was a little disappointed with the camera shutter, which feels really cheap--I close it after every meeting and I am SURE I will break it.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Michael Hubler
from Albany, Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] ThinkPad was easy to setup, has many desirable features and was relatively inexpensive
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Kathryn224
Verified Purchase:Yes
[This review was collected as part of a promotion.] I use the laptop for pretty basic internet and word processing. It is pretty quick and seems sturdy without being too heavy. But the battery life is terrible, it only lasts around 4 hours even though I followed all the battery saver recommendations and don't do anything very battery-intense on it. And the display is not as clear as a Macbook.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, November 28, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
Please try utilizing the following link to assist in increasing your battery life:
https://support.lenovo.com/us/en/solutions/ht069687 (Easy Ways to extend Battery Life)
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
Please try utilizing the following link to assist in increasing your battery life:
https://support.lenovo.com/us/en/solutions/ht069687 (Easy Ways to extend Battery Life)
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Uchey
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] This product is amazing . I bought it for my brother for his tech course .he loves it so much . He has recommended to his other course mates
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: TR Porwal
from Austin
Verified Purchase:Yes
[This review was collected as part of a promotion.] The laptop is great, love the configuration and design. Its lightweight and the camera protection is a great feature added. The fingerprint scanner part needs to be more sensitive as it takes 2-3 tries sometimes more for it to recognize and needs finger to be placed in a fixed position. That sometimes irritates otherwise its a great laptop
I would recommend this to a friend!
Written by a customer while visiting lenovo.com