Customer reviews from kitchenaid.com
KitchenAid - 6.4 Cu. Ft. Slide-In Electric Induction Convection Range with Air Fry - Stainless Steel
Average customer rating
4.1
(226 Reviews)
Rating breakdown 226 reviews
5 Stars
107
4 Stars
70
3 Stars
24
2 Stars
9
1 Star
16
81%of customers recommend this product.
(
110 out of
136)
Customer Reviews for KitchenAid - 6.4 Cu. Ft. Slide-In Electric Induction Convection Range with Air Fry - Stainless Steel
Customer Rating
2
Disappointing; I want my Kenmore induction back!
on July 18, 2024
Posted by: wogieta
from Howard County, Maryland
We bought this in April 2024 when our Kenmore induction range died. We were a bit limited because we didn't want a range that connected to the Internet and we couldn't get the Samsung or LG because of the Baltimore port closure. So we went with the KitchenAid, as our KitchenAid dishwasher works fairly well.
This range has been a disappointment. The work space is taken up by the push button controls, which are super sensitive. We don't have much counter space, so we need to use our range for a work surface. The buttons go off and flash error messages with a loud beep when even a light bottle or bag is placed on them. And heaven forbid they get wet when a liquid you are cooking drips or spills - that sets off the buttons too and you have to turn the burners off and then on again.
The buttons for the range are just as sensitive and problematic.
Your burner sizes don't work well with even standard, induction-friendly large frying pans from companies like Calaphon. I don't know why the front right burner is so huge and there is so much wasted space in the back.
Please stop these awful flat front controls and put them on a panel in the back again. With induction, you don't reach over hot burners.
This KitchenAid heats more slowly than my Kenmore did, both for the range and the oven. I wish I could return this range, but I guess I'm stuck with it until it dies.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, July 19, 2024
We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. We know that can be disheartening; especially when you have just purchased a new and you have high expectations for it. We’re sorry that we are not meeting/delivering these expectations.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Loving my new stove.
on August 6, 2024
Posted by: SuzanneL602
[This review was collected as part of a promotion.] My kitchen remodel was finished last week so now I can cook! So far I love the stove although it has taken a bit to get used to the controls. The cooktop is so fast to heat anything. I love the slide out on the oven rack. It makes it so easy to take things in and out of the oven. I wish all the racks did that.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Can't find anything I don't like
on August 19, 2024
Posted by: Wendy--Canada
from Calgary, AB
[This review was collected as part of a promotion.] Very pleased with this range. It replaced a VERY expensive range and I couldn't be more pleased with it. The oven is so quiet that I have to keep checking it is on. Because the oven is bigger, I was afraid it would take longer to heat, but it doesn't. The induction burners are hotter than my previous induction range even though their rating is less, Very pleased!!!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features
on September 6, 2024
Posted by: Boedeb
[This review was collected as part of a promotion.] We bought this range about a month ago and are loving it. It’s fast to heat up your pots and only the area that the pot sits. Love the easy clean up top. The oven bake evenly and love the rolling rack. Haven’t used the air fryer yet but sure it will measure up also.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Convection cooking is Amazing.
on November 4, 2024
Posted by: Theo B
[This review was collected as part of a promotion.] Love this new convection range - cooking speed is amazing and so nice to not have to worry about forgetting to shut it off since it does so automatically once the pan is removed. Also love how the pan handles remain cool.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Temperature Variation Is Unacceptable
on November 26, 2024
Posted by: Santa Cruz Marty
from Santa Cruz, CA
[This review was collected as part of a promotion.] The oven does not bake evenly. I’ve called the repairman out twice, on the second visit he replaced the sensor and checked the temperature and the right side is 25 to 30 degrees cooler and the repairman said the the variation was writhing the normal range. I disagree, I can see maybe five degrees difference, but no more than that. Everything on the left side seems fine, but on the right side, everything is underbaked. I am requesting a Kitchen Aid Rep to come to our house and rectify this problem.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, November 29, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Electric Induction Range. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.kitchenaid.com/Cooking/Wall_Ovens_and_Ranges and select your Range style to get started. If you need additional assistance, please reach out to us directly via Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Range model/serial number, and reference Case # 631232.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Nice oven
on December 25, 2024
Posted by: Trentpnc
from NC
Nice oven and really like the induction cooktop so far. The only negative after a week is that the top front of the oven gets pretty hot when the oven is in use. This seems like a poor design as the electronic display is in that area.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great options and easy to operate
on January 8, 2025
Posted by: Willy20
[This review was collected as part of a promotion.] I am very happy with our purchase. This is our first experience with induction and we are very impressed with the quality and operation of the range
Written by a customer while visiting kitchenaid.com