Customer reviews from kitchenaid.com
KitchenAid - 6.4 Cu. Ft. Slide-In Electric Induction Convection Range with Air Fry - Stainless Steel
Average customer rating
4
(264 Reviews)
Rating breakdown 264 reviews
5 Stars
126
4 Stars
75
3 Stars
28
2 Stars
14
1 Star
21
78%of customers recommend this product.
(
126 out of
161)
Customer Reviews for KitchenAid - 6.4 Cu. Ft. Slide-In Electric Induction Convection Range with Air Fry - Stainless Steel
Customer Rating
1
Do not buy - kitchenaid isn't what it used to be
on September 9, 2025
Posted by: Megan B
from Calgary
We purchased this range in 2021, having always really enjoyed Kitchenaid appliances and products. Something major has broken every year - the motherboard has been replaced, the heating elements each broke, the fan stopped working, and now the oven takes 2 hours to get up to temperature (it's reminiscent of the heating element that broke in 2022, so I'm assuming that's what it is again). Kitchenaid did offer to extend the warranty the first two times, but now has deemed our four-year-old oven to be "too old of a unit to cover". We're disappointed and will now just look to replace it with something from another company.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 10, 2025
Hello Megan B! We would like to look into this for you! Kindly e-mail us at Canadasocial@KitchenAid.com with your model and serial number, and your phone number. Please include case/review ID #794753 in the subject line. We look forward to hearing from you! -Regina
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Doesn’t heat well
on September 29, 2025
Posted by: Ward82
I bought this range less than a year ago. It is not a very powerful range. I had a repair person come look at it cause I thought it was running on full power. He told me it was my pots and pans. So I invested in stainless steel one piece induction pots/pans. It still doesn’t work well. To simmer a pot you need to have it on 7/10. Anything lower it barely cooks. Always need to use high levels when cooking. Very disappointed in this item and that I purchased new pots/pans and it still doesn’t work. Wish I stuck with electric or went with another brand.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 30, 2025
Hello Ward82! We would like to look into this for you! Kindly e-mail us at Canadasocial@KitchenAid.com with your model and serial number, your phone number and your address. Please include case/review ID #813050 in the subject line. We look forward to hearing from you! -Max
Written by a customer while visiting kitchenaid.com
Customer Rating
5
on October 7, 2025
Posted by: Anonymous
from Missouri
Bought this stove about 8 months ago. Love love love it!! Would buy it again!!! Beautiful and so easy to clean also safe!!! Can’t say enough about it!!!!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
on October 7, 2025
Posted by: No favorite
[This review was collected as part of a promotion.] I bought this range about one month ago..so far I have burned cookies, omel
ets. Undercooked holansndaise sauce. It's a work in progress. Previous range also induction convection once but this range cooks differently from my previous electrolux
Don't like stove top buttons as everything turns on or off can't turn one burner off and let the others cook
ets. Undercooked holansndaise sauce. It's a work in progress. Previous range also induction convection once but this range cooks differently from my previous electrolux
Don't like stove top buttons as everything turns on or off can't turn one burner off and let the others cook
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 8, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Range and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6422ASZHw or Direct Message on Instagram at http://spr.ly/6424ASZHj. When responding, please include your contact information and reference Case #818358.
We look forward to speaking with you.
Jacob W
We look forward to speaking with you.
Jacob W
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great range
on October 10, 2025
Posted by: Denniso
[This review was collected as part of a promotion.] Love the induction feature, great features look nice
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excelente Producto!!!
on October 12, 2025
Posted by: Vonne5
from Virginia VA
[This review was collected as part of a promotion.] I am very happy to have purchased this product, I love it!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great except 1 thing
on October 26, 2025
Posted by: PJinMT
from USA
[This review was collected as part of a promotion.] I had a kitchen aid induction double oven and replaced it with this, I was already familiar with how great this range is. One thing I noticed that is different in how difficult it is to power on the cook top, it takes multiple tries for me to get it to accept my finger. If you have oily fingers it will not work, I have to wash and dry my hands prior to use. My old range was not this difficult. 😞 If you only have one burner on you still have to select that burner to be able to adjust the temperature of the element 👎 this is a pain I hate this ‘new update’ But I am glad that I finally figured out the secret to using it, other than that this is a great range/oven. No complaints. The touch touch is actually nice to have but this model compared to my old model (2017) is a hassle. Would I still buy it? YES. Do I recommend it? Yes!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Horrible product
on October 29, 2025
Posted by: chrisWez
absolute garbage. I purchase the set and the stove and dishwasher have errors and controls stop working. the stove turns on and does not heat up when the cooktop part buttons are used. The buttons for the stove part dont work at all. Oven only turns on when the cooktop nob is turned then it allows you to slect oven but never moves past preheat. cootop not working at all. Dishwasher same issue with buttons not working all the sudden. used the trouble shooting options, unplugges, but nothing works. Do not waste your money on kitchen aid, too expensive and poorly made. My last oven lasted 14 years. my sister had the same issue with hers as well. Repair after repair.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 30, 2025
Hello Chris ! We are so sorry we have let you down. KitchenAid takes pride in our products and service, and we apologize that we did not meet those expectations. We would love to look into this for you! Kindly e-mail us at CanadaSocial@KitchenAid.com with your model and serial numbers, phone number, and case #830567, with a brief description of your concern. We look forward to hearing from you! -Alisha
Written by a customer while visiting kitchenaid.com