Customer reviews from kitchenaid.com
KitchenAid - 6.4 Cu. Ft. Slide-In Electric Induction Convection Range with Air Fry - Stainless Steel
Average customer rating
4
(264 Reviews)
Rating breakdown 264 reviews
5 Stars
126
4 Stars
75
3 Stars
28
2 Stars
14
1 Star
21
78%of customers recommend this product.
(
126 out of
161)
Customer Reviews for KitchenAid - 6.4 Cu. Ft. Slide-In Electric Induction Convection Range with Air Fry - Stainless Steel
Customer Rating
2
Slow to preheat
on September 6, 2024
Posted by: Stefani24
from Wisconson
[This review was collected as part of a promotion.] Looks very nice, somewhat difficult to clean the exterior stainless (not fingerprint resistant). Not at all happy about oven preheating, takes much too long to preheat. I have not tried the air fry feature yet. Cooktop works well, love induction top.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 6, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Range and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 588915.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
I love the move to induction cooking. Very fast.
on September 13, 2024
Posted by: picturegal
from Atlanta, Georgia
[This review was collected as part of a promotion.] I definitely like the induction stove - I love the way it heats immediately. Water boils in less than a minute. The oven seems to take a long time to heat up - about twice the time that my old Kitchenaid did. I haven't tried baking in it yet. I do like the 3 racks and the fact that one can be pulled out with the pan still on it. I did try the air fry feature with the included basket and didn't think it did any better a job than putting the potatoes on a greased cookie sheet. I think the booklet explaining how to turn all the burners on should come with it. I had to find it online and call a friend to figure out what I was looking for. All in all I'm glad I bought it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Overall works fine and easy to cleanup spills
on September 19, 2024
Posted by: dieseldazzle
from BC
[This review was collected as part of a promotion.] Have been using this stove for a few weeks now and overall like it. While the controls are easy to get used to, like others have stated they are sometimes too sensitive. As an example if you have a pot of water boil over slightly and try to mop up the spill with a towel it will generally turn all stove elements off. The other thing that was dissapointing was the time it takes the large element to bring a large pot to a boil for something like corn on the cobb, even when using the "boost" setting. In fact have found the boost will revert to setting 9 before reaching the boil and you have to reset it to boost. Actually think it takes longer to come to a boil than our old glasstop electric range. On plus side small pots of liquid come to boil quickly and with the wide range of setting it is easy to get exactly what temp you want after that.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Overall great product
on September 25, 2024
Posted by: Kath45
[This review was collected as part of a promotion.] Overall very happy with our new range. The touch controls and display will take some getting used to as they are finicky if they get wet or something hot is near them.
I love how fast water boils but I find the automatic boil setting is slower than just setting at the high temperature.
We also love the air fry function!
I love how fast water boils but I find the automatic boil setting is slower than just setting at the high temperature.
We also love the air fry function!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
No documentation manual
on September 27, 2024
Posted by: kgarzo
from Indiana
[This review was collected as part of a promotion.] I have two problems with the range. There is a small chip in the glass top that I didn't see until the delivery guys left and when I went online to find the manual, it shows no documents available for my model. I'm sure it has great features, I just don't know how to use them.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Great when it worked
on September 28, 2024
Posted by: travdes
from Mission, BC
Great when it worked. Ours was blowing breakers about 19 months into ownership. They couldn't fix it after 6 weeks of it not working so it's being reimbursed. Luckily we got the extended warranty.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 30, 2024
Hello! Thank you for taking the time to review your KitchenAid appliance. We want to be a brand you can trust! Should you have any further questions or concerns about your product, please feel free to send us an email at CanadaSocial@KitchenAid.com. Kindly provide us with your model and serial number, phone number, and Review ID: #600514. Thank you! -Alisha
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Rapide et réactif
on September 30, 2024
Posted by: Lasaab900
from Montréal QC Canada
[This review was collected as part of a promotion.] J'adore cuisiner avec le four à induction qui est très réactif. La four a dû être calibré à +25f et il fonctionne bien suite à cet ajustement. Il est long aussi à chauffer. En gros, je suis bien satisfait.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Disappointing
on October 1, 2024
Posted by: MH24
[This review was collected as part of a promotion.] I have a lot of issues with the stove. First, the dimensions at the bottom are wider than what the space requirements call for and I had to move a lower cabinet to fit it in. Second, it is overly complicated and operating instructions are poor. Third, it gets very very hot in one spot on the back grill which worries me a lot but apparently is normal. Finally the silicone around the outside of the cooktop traps crumbs and is difficult to clean.
Response from kitchenaid.comBy CA SOCIAL CARE, October 3, 2024
Hello, Maggie74! We are very sorry to hear that you are not satisfied with your KitchenAid range. Thank you for taking the time to contact us about the problems you have been having with your appliance. We understand that it is disappointing to have a major appliance fail to meet your needs and expectations, and we sincerely apologize for that happening to you! You are a valued KitchenAid customer and we want to help you! Please email us at canadasocial@KitchenAid.com with the model number, serial number, your best contact number, and review ID (285130562). We look forward to hearing from you and hope you have a wonderful day! Thank you! - Justine
Written by a customer while visiting kitchenaid.com