Customer reviews from kitchenaid.com
KitchenAid - 6.4 Cu. Ft. Slide-In Electric Induction Convection Range with Air Fry - Stainless Steel
Average customer rating
4.1
(227 Reviews)
Rating breakdown 227 reviews
5 Stars
108
4 Stars
70
3 Stars
24
2 Stars
9
1 Star
16
81%of customers recommend this product.
(
111 out of
137)
Customer Reviews for KitchenAid - 6.4 Cu. Ft. Slide-In Electric Induction Convection Range with Air Fry - Stainless Steel
Customer Rating
2
Electronic/computer issues
on August 19, 2024
Posted by: Missy1629
from Fischer, TX
We have had this product for two years and have had problems with it. First, we had beeping that wouldn’t stop, so we had to unplug it and plug it back on. That’s happened several times. Now the burners shut off as soon as I start them, it beeps every thirty seconds when I use the oven, and twice it started beeping during the night — for hours.
Also the steam cleaning feature doesn’t work at all on grease, which is, of course, the biggest culprit in oven messes.
If everything worked it would be great. We have a repairman coming
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, August 20, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Range and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 581284.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Still deciding
on August 24, 2024
Posted by: Houstonbrenda
[This review was collected as part of a promotion.] Got this about a month ago. After installation and first use of oven, discovered that the oven fan did not work! Now waiting on service to correct this problem. Does not speak well for in factory quality control nor testing.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Mixed thoughts
on September 2, 2024
Posted by: Love to cook24
[This review was collected as part of a promotion.] Love the induction piece but the oven is slow to heat up.
I wish there were 2 large and 2 small cooking spots. Easy to clean and cooks very evenly.
I wish there were 2 large and 2 small cooking spots. Easy to clean and cooks very evenly.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Good range but you’re on your own to figure it out
on September 2, 2024
Posted by: Dorothy1018
[This review was collected as part of a promotion.] The range is great once you get the hang of it. The manual and the customer service are horrible. The manual tells you way more than you need to know about the air fryer function (which I’ll never use) and cleaning the oven (good to know but 1st thing? Tell me how to turn it on first. And there’s nothing about the lock function, which seems to kick in frequently.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Slow to preheat
on September 6, 2024
Posted by: Stefani24
from Wisconson
[This review was collected as part of a promotion.] Looks very nice, somewhat difficult to clean the exterior stainless (not fingerprint resistant). Not at all happy about oven preheating, takes much too long to preheat. I have not tried the air fry feature yet. Cooktop works well, love induction top.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 6, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Range and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 588915.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
I love the move to induction cooking. Very fast.
on September 13, 2024
Posted by: picturegal
from Atlanta, Georgia
[This review was collected as part of a promotion.] I definitely like the induction stove - I love the way it heats immediately. Water boils in less than a minute. The oven seems to take a long time to heat up - about twice the time that my old Kitchenaid did. I haven't tried baking in it yet. I do like the 3 racks and the fact that one can be pulled out with the pan still on it. I did try the air fry feature with the included basket and didn't think it did any better a job than putting the potatoes on a greased cookie sheet. I think the booklet explaining how to turn all the burners on should come with it. I had to find it online and call a friend to figure out what I was looking for. All in all I'm glad I bought it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Overall works fine and easy to cleanup spills
on September 19, 2024
Posted by: dieseldazzle
from BC
[This review was collected as part of a promotion.] Have been using this stove for a few weeks now and overall like it. While the controls are easy to get used to, like others have stated they are sometimes too sensitive. As an example if you have a pot of water boil over slightly and try to mop up the spill with a towel it will generally turn all stove elements off. The other thing that was dissapointing was the time it takes the large element to bring a large pot to a boil for something like corn on the cobb, even when using the "boost" setting. In fact have found the boost will revert to setting 9 before reaching the boil and you have to reset it to boost. Actually think it takes longer to come to a boil than our old glasstop electric range. On plus side small pots of liquid come to boil quickly and with the wide range of setting it is easy to get exactly what temp you want after that.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Overall great product
on September 25, 2024
Posted by: Kath45
[This review was collected as part of a promotion.] Overall very happy with our new range. The touch controls and display will take some getting used to as they are finicky if they get wet or something hot is near them.
I love how fast water boils but I find the automatic boil setting is slower than just setting at the high temperature.
We also love the air fry function!
I love how fast water boils but I find the automatic boil setting is slower than just setting at the high temperature.
We also love the air fry function!
Written by a customer while visiting kitchenaid.com