Can't read the buttons unless room is bright. I assumed they were lit!! Useless
Also unit is huge. I assumed low profile
Response from geappliances.comBy Julia, GE_Appliances, March 30, 2026
We're sorry to hear you're not satisfied with the design of the controls and size of this microwave. We will be sure to share your feedback with the product teams for further review.
Everyone who has seen our new microwave calls it, "sleek". There is little reason to purchase a standard-sized microwave when this low-profile microwave can accommodate everything we cook or reheat. Low-profile saves us cabinet space. The controls are low across the bottom so was can easily reach to operate.
Luv this ! It saves so much space above the range and the sleekness is absolutely beautiful. With it’s flat surface it is so easy to clean on the outside and the performance is amazing.
Response from geappliances.comBy Dianna, GE_Appliances, March 27, 2026
Thank you for your kind review. We are glad to hear that you’re loving the performance, design and space that your new over-the-range microwave unit provides! We like to highlight the melt feature on this unique model. The melt function allows for melting food items like butter, caramel, chocolate and more just at the right temperature for delicious desserts. Sure to be a fast favorite in your kitchen!
Feel the width of the door is too wide, suggestion would be move keypad farther to the left to narrow the size of the door. I realize you have to keep the microwave 30"s wide. The numbers on the keypad are difficult to read in low lighting. Need brighter lettering. Remember, the population is getting older, black lettering on white background works best, or, try silver lettering on black background. Thanks!
Microwave performance is excellent, heats quickly.
Template did not work out well. Need to make a betted way to locate top holes
Response from geappliances.comBy Jonathon, GE_Appliances, February 5, 2026
We will be passing your feedback about the installation template over to our product team to review. Thanks again for sharing your review and for choosing GE Appliances.
[This review was collected as part of a promotion.] [Employee of ge_appliances] Can't see controls at night, Love the way microwave looks and performs but the buttons on the door would have been nice to have a backlight for nighttime. Everything else with capacity, timers and sensors make up for the loss of light which is something I can come up with on my own but it shouldn't be that way so I gave 3 stars.
Features
3
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Julia, GE_Appliances, December 22, 2025
We appreciate you providing your feedback on the control panel. We will be sure to share your thoughts with the proper teams for further review.