Customer reviews from geappliances.com
GE Profile - 1.2 Cu. Ft. Over-The-Range Microwave with Sensor Cooking and Low Profile Design - Stainless Steel
Average customer rating
4.3
(230 Reviews)
Rating breakdown 230 reviews
5 Stars
144
4 Stars
42
3 Stars
20
2 Stars
9
1 Star
15
85%of customers recommend this product.
(
125 out of
147)
Customer Reviews for GE Profile - 1.2 Cu. Ft. Over-The-Range Microwave with Sensor Cooking and Low Profile Design - Stainless Steel
Customer Rating
5
Perfect low profile
on July 26, 2023
Posted by: Mheef
from Cedar Rapids, Iowa
What a space saver. We have a small kitchen and this low profile GE microwave is perfect for us. Looks great and easy to use with all of the options a full size has
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
This should have been great...
on July 23, 2023
Posted by: Trylon
from Massachusetts
A question and a few comments. So far so good for cooking. Much better than our 10+ year old one. My issues are about simple design choices that actually impede use.
Question -- The cooktop light very bright, but a stark white color temperature (of like 5000+k?). It looks like an alien space ship is landing on the range. Is there a way to change the color temp via something like a DIP switch? Are replacements LEDs available with different color temperatures? BTW, I appreciate the brightness, but a third, lower brightness would make for better nite light use.
Comments
-- As others said, indeed the clock number segments light is way too bright. Standing in front, the numerals are right at my eye level, way distracting -- like high beams from oncoming cars. I will try turning it off.
-- The operational buttons are almost impossible to see unless most all lights are on in kitchen. Again, standing in front of the microwave, all I see is my reflection in the glossy black finish (along with the slightly blinding clock numerals). A mat finish (like the our GE range) and/or some button backlights would help.
-- By design, the oven projects further out over the cooktop than a "normal" 12" deep one. That's good, it helps make the vent more effective and provides more cooking space. BUT... the way the door is implemented makes this fundamental open/close operation a pain. I have to duck or move away to clear this full-width 30" swinging door. Sort of like opening a wide 2-door car door in a tight space. Really annoying -- especially since there was design opportunity to make the door shorter, change hinging, or even better have the door lift up/down. Did only short people test it?
-- Someone also mentioned about the top mounting holes. Yes, very far forward of the typical 12" cabinet depth and just inside the 30" width. Holes barely fit inside the cabinet, and just shy of cabinet face frame. Needs some alternate top mounting locations. Rear wall bracket horizontal vent were fine.
-- A third, slower/quieter fan vent speed would be nice, or just make it quieter.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
3
Response from geappliances.comBy MichaelBatGEA, GEAppliances, July 25, 2023
Hello,
We’re glad you’ve been enjoying the performance of your new microwave, but we’re sorry to hear you’ve been less than impressed with the lighting and certain aspects of the overall design. We do not recommend installing a DIP switch to control the color temperature of the lights, and the only replacement LED available for this model can be found here:
https://www.geapplianceparts.com/store/parts/spec/WB27X45090
We are constantly working to make our products better, and we’ll forward your feedback to our product team so that we can continue to improve. Thank you for taking the time to leave your review. Please know we’re here should you need further assistance. -MichaelB@GEA
We’re glad you’ve been enjoying the performance of your new microwave, but we’re sorry to hear you’ve been less than impressed with the lighting and certain aspects of the overall design. We do not recommend installing a DIP switch to control the color temperature of the lights, and the only replacement LED available for this model can be found here:
https://www.geapplianceparts.com/store/parts/spec/WB27X45090
We are constantly working to make our products better, and we’ll forward your feedback to our product team so that we can continue to improve. Thank you for taking the time to leave your review. Please know we’re here should you need further assistance. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Sized just right for our needs
on July 14, 2023
Posted by: Great48
from NE. Mesa AZ.
We did an extensive home remodel 6years ago switched from older GE Profile appliances that
still worked. Recycled to our other home. (Still working as of this writing!) To what we thought was equivalent kitchenaid, we were wrong!
From a 2.1cu/ft to this 1.2cu/ft microwave. Sized just right for our needs. Being smaller you have a better view of the range cooktop. 2 small issues though not a big deal. The clock display is too bright and not adjustable. A piece of window tint nicely cut to cover the clock should do it. The other is the exhaust fan is louder than what we,re use to. 400cfm vs. 300cfm.(exhaust horizontally outside)
Would give it 4.75 stars. Overall great product!
We,re back to GE Profile!
still worked. Recycled to our other home. (Still working as of this writing!) To what we thought was equivalent kitchenaid, we were wrong!
From a 2.1cu/ft to this 1.2cu/ft microwave. Sized just right for our needs. Being smaller you have a better view of the range cooktop. 2 small issues though not a big deal. The clock display is too bright and not adjustable. A piece of window tint nicely cut to cover the clock should do it. The other is the exhaust fan is louder than what we,re use to. 400cfm vs. 300cfm.(exhaust horizontally outside)
Would give it 4.75 stars. Overall great product!
We,re back to GE Profile!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Good Chinese product, China owns ge appliances now
on July 10, 2023
Posted by: Chuck202020
from Bristol, RI
Looks great, install was a cinch, no issues in our first two weeks
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
PERFECT!
on July 7, 2023
Posted by: dalynn
PERFECT for our kitchen to replace our vent hood. We needed the slim line and we love it works great!
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent!
on June 16, 2023
Posted by: RandomNum123456
from WA State
Excellent product! Easy install, high powered microwave cooks evenly, and the vent fan works well for my kitchen!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Exactly what I was looking for
on June 13, 2023
Posted by: Ann7123
from Dubuque, Iowa
Great sleek look, very contemporary, worked well for my needs
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing microwave
on June 11, 2023
Posted by: Paboynca
from New Port Richey, FL
It’s small, attractive and packed with features. You don’t need a big microwave. Save space!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com