Customer reviews from geappliances.com
GE Profile - 1.2 Cu. Ft. Over-The-Range Microwave with Sensor Cooking and Low Profile Design - Stainless Steel
Average customer rating
4.3
(230 Reviews)
Rating breakdown 230 reviews
5 Stars
144
4 Stars
42
3 Stars
20
2 Stars
9
1 Star
15
85%of customers recommend this product.
(
125 out of
147)
Customer Reviews for GE Profile - 1.2 Cu. Ft. Over-The-Range Microwave with Sensor Cooking and Low Profile Design - Stainless Steel
Customer Rating
5
Love the space saving design!
on September 7, 2023
Posted by: GloriaS
Love having the microwave over my stove! Plenty of space in the microwave and it works well.
Written by a customer while visiting geappliances.com
Customer Rating
1
BELINDA STARK
on September 6, 2023
Posted by: BUTTERVUP
from INDIANA
NOT VERY HAPPY, THAT NOTHING LIGHTS UP EXCEPT THE CLOCK.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Jonathon@GEA, GE Appliances , September 7, 2023
Hello - Thank you for taking a moment to connect and share your review. We're sorry to see that this microwave hasn't been exceeding your expectations. That is not the goal we are aiming for.
We're going to be noting this down and sharing it with out product team to review. We know how important it can be for the control panel to have optimal visibility. Again, we appreciate you sharing this with us, it really helps us know where we need to focus.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
We're going to be noting this down and sharing it with out product team to review. We know how important it can be for the control panel to have optimal visibility. Again, we appreciate you sharing this with us, it really helps us know where we need to focus.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Needs improvement
on August 30, 2023
Posted by: JClark007
from Jacksonville FL
We needed a shorter microwave because the cabinet above our stove was too large and a standard size unit wasn't leaving enough room for us to cook underneath. We actually melted our last one due to the flames from our gas stovetop. It's much shorter inside, but it's about 7" deeper. This is good and bad. It's rough on my 5ft tall wife due to the large shelf that now projects out. She has to use a small step ladder to access the cabinet above it now. This model REALLY NEEDS REAR KEYPAD ILLUMINATION!!! It's nearly impossible to see what key you're trying to push by it's light and a definite no go in the dark. Design flaw. It also makes all kinds of racket. I thought it was defective when it was first installed.
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Good microwave but hard to install
on August 29, 2023
Posted by: Jefe12345
from Wausau, WI
Works great and looks good. The only issue is the mounting bolts are too far out. Had to drill out part of the cabinet sides to install.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Really wish I had something better to say…..
on August 15, 2023
Posted by: J Lover
Installed and loved it, and it looks great. After approximately 5 minutes of use, it completely DIED!! A Zero rating would be more accurate!!!!
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, August 17, 2023
Oh no!
We're very sorry this happened to your microwave, but we're committed to getting you the help you need. Please reach out to us and schedule a service appointment so one of our qualified technicians can diagnose and repair your appliance. To do so, call 1-800-432-2737 or visit https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your patience.
-Sylvia@GEA
We're very sorry this happened to your microwave, but we're committed to getting you the help you need. Please reach out to us and schedule a service appointment so one of our qualified technicians can diagnose and repair your appliance. To do so, call 1-800-432-2737 or visit https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your patience.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
GREAT FEATURES
on August 8, 2023
Posted by: strumming
from Pahrump, NV
DYI install and the instructions were fairly straightforward. Recommend that if you are going to do a DYI install and that it is an original installation that you be very "handy". Otherwise have it done professionally.
LOTS of preset cooking settings! Looks great installed!
LOTS of preset cooking settings! Looks great installed!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice looking
on August 2, 2023
Posted by: Mini but Mighty Microwave
from Carl Junction, MO
Perfect above the stove, not huge but works when needed, dont cook to much in the Microwave
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Looks sleek
on July 31, 2023
Posted by: Mirco24
Love the features and the power compared to our old microwave. The fan tends to make a slight whistling noise.
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com