Customer reviews from geappliances.com
GE Profile - 1.2 Cu. Ft. Over-The-Range Microwave with Sensor Cooking and Low Profile Design - Stainless Steel
Average customer rating
4.3
(226 Reviews)
Rating breakdown 226 reviews
5 Stars
142
4 Stars
42
3 Stars
20
2 Stars
8
1 Star
14
86%of customers recommend this product.
(
123 out of
143)
Customer Reviews for GE Profile - 1.2 Cu. Ft. Over-The-Range Microwave with Sensor Cooking and Low Profile Design - Stainless Steel
Customer Rating
5
Look much better than a full size OTR
on October 28, 2023
Posted by: Dick 66
from LasVegas
The size is perfect for how I use it. The full size just took up too much space.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks great!
on October 26, 2023
Posted by: KDBKDB
Recommended by personal repair tech, sales,an and installer.
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Just what is needed!
on October 26, 2023
Posted by: KristineB
from Fairfield CT
Looks good! I’m sure it will work well. Highly recommended by repair tech is use for appliances, sales person, and installer.
I would recommend this to a friend!
Written by a customer while visiting geappliances.com
Customer Rating
2
It's loud
on October 22, 2023
Posted by: Kitchen remodel 1010
The low profile style is perfect for the space we have and it looks good. It has plenty of space inside. However it is loud and makes an annoying humming sound when in use. I miss my old microwave and wish I would've not purchased the GE brand for the noise factor alone. Super disappointed.
Response from geappliances.comBy Sylvia, GE_Appliances, October 23, 2023
Hi,
We apologize if this microwave is operating louder than expected. Your experience is important to us, and we'll make sure our product design team has your comments to improve future models. Thanks for sharing.
-Sylvia@GEAppliances
We apologize if this microwave is operating louder than expected. Your experience is important to us, and we'll make sure our product design team has your comments to improve future models. Thanks for sharing.
-Sylvia@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Ease of use
on October 18, 2023
Posted by: Bar1016
Love my extra counter space. I love it. Easy to use. Do miss not having a manual with it.
Written by a customer while visiting geappliances.com
Customer Rating
5
Low profile Yay!
on October 16, 2023
Posted by: Jameswk
from Hattiesburg, MS
Just installed! Looks super cool and way more functional with it being the low profile. Only con is the black being darker than my new GE stove which is a more of a charcoal black trim.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Meh it's okay
on October 15, 2023
Posted by: Kitchen redo 1
from Va
The pro: I like the low profile style as it give me more cooking space on my stove top. It is plenty spacious inside and I like the way it looks. The cons: It is loud when cooking. The door is so long when you open the door it is in the way and at my head level. I read other reviews about the door but didn't understand until after I had it installed. Also because of the long door style, it wants to re-close unless the door is more than half way open. However the worst part, as mentioned before, is the loud humming sound. My old microwave was big but it was not loud like this one. Disappointing
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Charlie@GEAppliances, October 17, 2023
Hello,
We appreciate you taking the time to let us know about your experience, though we hate to hear you are unhappy with loud humming sound while cooking.
The following link describes the sounds or noises that are normal when operating a microwave: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15900
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We truly appreciate you making GE Appliances a part of your home. If you have any questions please feel free to reach out.
-Charlie@GEppliances
We appreciate you taking the time to let us know about your experience, though we hate to hear you are unhappy with loud humming sound while cooking.
The following link describes the sounds or noises that are normal when operating a microwave: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15900
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We truly appreciate you making GE Appliances a part of your home. If you have any questions please feel free to reach out.
-Charlie@GEppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Good for low clearance space
on October 7, 2023
Posted by: Broezel
from Buffalo, NY
Solid design. Numbers and buttons don’t illuminate so hard to see in the dark. Microwave is loud while on.
Features
5
Performance
4
Quality
4
Value
2
Response from geappliances.comBy Jonathon@GEAppliances, GE Appliances, October 9, 2023
Greetings - Thank you so much for taking some time to connect. We're glad to see that you are enjoying the performance and features on this microwave.
Also, we do agree that having illuminated buttons can be a great idea for visibility. We are going to forward this to our design team. This way we can keep things in mind for our models in the future.
Let us know if you ever have any questions, we're always happy to help. - Jonathon@GEAppliances
Also, we do agree that having illuminated buttons can be a great idea for visibility. We are going to forward this to our design team. This way we can keep things in mind for our models in the future.
Let us know if you ever have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com