Customer reviews from geappliances.com
GE Profile - 1.2 Cu. Ft. Over-The-Range Microwave with Sensor Cooking and Low Profile Design - Stainless Steel
Average customer rating
4.3
(199 Reviews)
Rating breakdown 199 reviews
5 Stars
127
4 Stars
35
3 Stars
18
2 Stars
7
1 Star
12
85%of customers recommend this product.
(
112 out of
132)
Customer Reviews for GE Profile - 1.2 Cu. Ft. Over-The-Range Microwave with Sensor Cooking and Low Profile Design - Stainless Steel
Customer Rating
1
Really wish I had something better to say…..
on August 15, 2023
Posted by: J Lover
Installed and loved it, and it looks great. After approximately 5 minutes of use, it completely DIED!! A Zero rating would be more accurate!!!!
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, August 17, 2023
Oh no!
We're very sorry this happened to your microwave, but we're committed to getting you the help you need. Please reach out to us and schedule a service appointment so one of our qualified technicians can diagnose and repair your appliance. To do so, call 1-800-432-2737 or visit https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your patience.
-Sylvia@GEA
We're very sorry this happened to your microwave, but we're committed to getting you the help you need. Please reach out to us and schedule a service appointment so one of our qualified technicians can diagnose and repair your appliance. To do so, call 1-800-432-2737 or visit https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your patience.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
BELINDA STARK
on September 6, 2023
Posted by: BUTTERVUP
from INDIANA
NOT VERY HAPPY, THAT NOTHING LIGHTS UP EXCEPT THE CLOCK.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Jonathon@GEA, GE Appliances , September 7, 2023
Hello - Thank you for taking a moment to connect and share your review. We're sorry to see that this microwave hasn't been exceeding your expectations. That is not the goal we are aiming for.
We're going to be noting this down and sharing it with out product team to review. We know how important it can be for the control panel to have optimal visibility. Again, we appreciate you sharing this with us, it really helps us know where we need to focus.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
We're going to be noting this down and sharing it with out product team to review. We know how important it can be for the control panel to have optimal visibility. Again, we appreciate you sharing this with us, it really helps us know where we need to focus.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
It's loud
on October 22, 2023
Posted by: Kitchen remodel 1010
The low profile style is perfect for the space we have and it looks good. It has plenty of space inside. However it is loud and makes an annoying humming sound when in use. I miss my old microwave and wish I would've not purchased the GE brand for the noise factor alone. Super disappointed.
Response from geappliances.comBy Sylvia, GE_Appliances, October 23, 2023
Hi,
We apologize if this microwave is operating louder than expected. Your experience is important to us, and we'll make sure our product design team has your comments to improve future models. Thanks for sharing.
-Sylvia@GEAppliances
We apologize if this microwave is operating louder than expected. Your experience is important to us, and we'll make sure our product design team has your comments to improve future models. Thanks for sharing.
-Sylvia@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Measure first
on November 20, 2023
Posted by: Loretta1234
from NY
Very nice microwave if it’s flush with cabinets. We messed up, bought on a whim and didn’t consider the depth of the microwave. It sticks out 6”!!!!!!!
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Jonathon, GE_Appliances, December 5, 2023
Hello - Thank you kindly for taking a moment to connect and share your review. We are sorry to see that the fit isn't perfect. However, we are glad you are enjoying the performance and features. Also, we think it looks quite well in your space and pairs well with your range.
If you ever have any questions, or need assistance with anything. Feel free to reach out anytime, and we will be happy to help.
We hope you have a great rest of the week. - Jonathon@GEAppliances
If you ever have any questions, or need assistance with anything. Feel free to reach out anytime, and we will be happy to help.
We hope you have a great rest of the week. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Low Profile!
on July 5, 2024
Posted by: Abridges827
from White Hall, AR
This is the first low profile microwave that I have owned and so far it exceeds my expectations. It’s much larger inside than it looks and handles anything we put in it!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Best Microwave Everrrrrrrrrrrr !!
on July 18, 2024
Posted by: Emeraldsky
Excellent choice to allow more space above an oven to accommodate larger pots at any burner with features galore
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
My favorite new toy.
on August 13, 2024
Posted by: Yay10
from SC
I love my new microwave. The size opened my cooking space by 6 inches (over my last microwave) and I have not had one thing that won’t fit. Love how “futuristic” it looks. Love all the options the buttons afford, love the LED lighting at 2 levels. Love the venting at 2 levels. I can defrost by wt. or time and it is so effective. It even does 2 sizes of popcorn bags. I would definitely buy it again. It was affordable too.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Sleek and nice
on November 28, 2024
Posted by: JackieH78
It’s sleek and pretty . Takes up so much less space over our stove . It does stick out a bit but doesn’t interfere for us . The vent and fan are nice additions.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com