The first one stopped working after seven months. It was difficult getting replacement parts, and GE finally agreed to replace it with a new one.
Response from geappliances.comBy Kacie, GE_Appliances, March 20, 2024
While we regret hearing that your first microwave stopped working after 7 months, we are glad that you were able to get a replacement unit. We're sure it will serve you well, but if you need anything moving forward, please let us know.
The control design is not user freindly. The lack of a back-lit display and small print on buttons makes operation difficult without separate lighting.
Response from geappliances.comBy Jonathon, GE_Appliances, March 15, 2024
Your feedback is extremely important to us. With this in mind, we're going to pass this along to our product team. That way they can review and look for potential improvements we can make going forward.
I had a hard time finding a microwave to place over the stove that had a small profile. When this arrived, I almost returned it because I thought it was going to be too big. I was extremely pleased once it was put in place. The size is perfect for my small space. Of course, smaller appliances always cost more. This was no exception. I just hope it lasts for many, many years. So far so good!
Would not buy it again poor quality. The micro wave did not work a month before breaking down and GE has not fixed it yet because they don't have all the parts. Why is it they don't just replace it with a new one ?
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin, GE_Appliances, March 12, 2024
Thank you for posting a review on your GE Appliances over-the-range microwave. We see that you have an open case and are actively working with one of our team members. Please continue to follow-up with them as necessary, as we are confident they will ensure a resolution is provided.
I absolutely love love love my low profile microwave oven. I didn’t even realize such a small microwave was made. To my surprise I’m picking out my appliances. I saw this, and now I can see much more of my backsplash that I also love, after all, The only thing I use my microwave for is reheating leftovers. It’s absolutely perfect!