Customer Reviews for GE Profile - 1.2 Cu. Ft. Over-The-Range Microwave with Sensor Cooking and Low Profile Design - Stainless Steel
Customer Rating
5
Great product
on April 13, 2024
Posted by: jankis
Love my new microwave way better than my last one that was dying. I have no issues with anything. Love the size, it's not loud and love the light it has on it.
I love this low profile microwave! It functions well. The exhaust fan is superior! And it allowed me to have longer cabinets above the range without sacrificing surface space on the range.
This microwave is the worst! Used for 2 days and the whole thing died. GE sent a repair person and he was able to get it working temporarily. He ordered parts, hopefully for a permanent fix. Now the turntable makes a grinding noise while it’s turning. How hard can it be to make a reliable product.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, April 15, 2024
We're happy to assist you with your microwave. If the turntable on your microwave is not turning properly, we recommend taking a look at this link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16898
We are confident that our service team will be able to provide a resolution.
This oven cooks uniformly. I love all of the features . Vent blower on low is very quiet. The cooktop is brightly lighted from the under microwave light. .I wish the control panel was backlighted. The clock is way too bright. But I do recommend this oven. It works very well.
We’ve used it about 10 times and now it’s dead. It won’t do anything. No light, no fan, nothing. Push any button and nothing happens. Checked the outlet and that works fine. Called GE and they will send someone out to service it. When? They’ll let us know in the next 48 to 72 hours.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce, GE_Appliances, April 8, 2024
We are sorry to hear your microwave isn't working for you. This is not what we expect to hear. If you haven't already, please try flipping the breaker off for a couple of minutes. We hope this is resolved for you in a timely manner.